Reviews (31,394)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

January 16, 2025

Customer service was quick and great. Thanks.

easysimpleshop
United States
4 months using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Hi Sans from DSers was very helpful. He explained the entire process to me and answered other questions I had. Great job!

Diva's Shop
United States
3 months using the app
DSers replied November 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 11, 2024

Rin solved the problem and helped me fully understand the issue and how it happened. Very respectful and patient in helping me, Thank you so much.

All You Wear
United States
3 months using the app
DSers replied November 13, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 10, 2024

HI, Rick was an excellent man to guide thru a couple of issues in regards to VAT handling as well as connecting DSers to shopify.

excellent support.

سعودي مول
Saudi Arabia
11 months using the app
DSers replied December 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Vivian was very resourceful and helped me with the information I needed. She was kind and diligent.

Vibetality
United Kingdom
6 months using the app
DSers replied October 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2024

I am so relieved after all with the automated price updating option
I will definitely refer a Friend to DSers

Multi-products Solution
Canada
About 1 year using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2024

I am extremely satisfied with the service provided by Rfimp. He helped me quickly resolve an issue when importing products from AliExpress to DSers, where the products showed an abnormal status, even though they were fine on the AliExpress platform. Additionally, when mapping products, I received notifications that the product was abnormal, even though the products were good.

Rfimp was extremely efficient and demonstrated a deep knowledge of the platform, offering excellent support. I highly recommend Rfimp’s service to anyone using DSers for dropshipping. Thank you so much for your quick and effective assistance!

F1 Car Cave
Portugal
Over 1 year using the app
DSers replied September 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 8, 2025

Vivian molto preparata , mi ha aiutato egregiamente ad evadere ordini, complimenti!

Outlet Multibrand
Italy
5 months using the app
DSers replied January 13, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 10, 2024

Zina did a very good job. I had a problem with my Aliexpress Account and she gave me the information that i needed in just a few minutes. I am very happy with the Customer Service

ComfySleep
Germany
3 months using the app
DSers replied October 15, 2024



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 3, 2024

Support works great as before, quickly solves problems that arise

Lumiveo
United Kingdom
3 months using the app
DSers replied December 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team