Reviews (31,313)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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I am super satisfied with the service I got from Vivian. She was understanding and patient with my question and made it easy to get help from customer support. To be honest - it's probably the best customer service experience I've had in YEARS. I've heard it before, that DSers have amazing customer support - and now I've experienced it too! Thanks! :)
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an issue importing a product from Dsers to my Shopify store and Vivian was there to help me navigate me and find the solution so fast and easy . she is amazing and I wish to have her available every time I have an issue . she is so helpful and kind thank you so much Vivian
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Contacted DSers after I had an issue with one of my suppliers not having something in stock for a customer... their live chat agent was able to handle the situation in minutes and I had no issues. EXTREMLELY SATISFIED!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Today i was helped by selena. Outstanding Support Experience!
I recently reached out to the support team for assistance with an issue, and I am incredibly impressed with the level of service I received. From the very beginning, the representative was not only professional but also incredibly friendly and understanding. They immediately acknowledged my concern and made me feel that my issue was a priority.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I recently had the pleasure of receiving assistance from Aimee through the Live Help portal, and I couldn't be more satisfied with the experience. Aimee was knowledgeable, incredibly responsive, and patient in addressing my concerns. She took the time to understand my issue fully and provided clear, actionable solutions.
The chat interface was user-friendly, making it easy to communicate in real-time. Aimee's professionalism and dedication to helping me resolve my issue truly stood out. It’s refreshing to receive such excellent support when navigating challenges.
I highly recommend utilizing the Live Help portal, especially if you can work with Aimee. Her exceptional support made my experience smooth and stress-free!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Gloria was quick, professional, communicative, and helpful. For now, the app and customer support have been really good and useful.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
THANKS TO ADELE who provided me with excellent customer service and support and taught me how to use the app as I had never used it before and it as my first time. She helped me to trouble shoot an order and push it through to completion successfully!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was having problems with an order to Temu failing and I opened a chat with Vivian at Dsers. Her service was prompt and very friendly and she took me step by step through the process of ordering manually. This was fantastic as it was my first ever order and I was quite confused. Vivian stepped me through and got everything sorted. Nothing was a problem. Thank you so much.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very good customer support from Chrissy! Helped me solve my problem explaining everything in detail. Fast response
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
The support of Rita was exceptional, it helped me resolve my issue immediately.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team