Reviews (31,317)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 30, 2024

Thanks so much to Sandy from DSers support. She was very helpful with guiding me through the process of linking and authorizing my account. She made my experience pleasant!

FurriendlyPaws | Furry Friends, Happy Hearts
United States
About 1 month using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2025

Vivian molto preparata , mi ha aiutato egregiamente ad evadere ordini, complimenti!

Outlet Multibrand
Italy
5 months using the app
DSers replied January 13, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 5, 2024

Excellent response and resolution of my issues from Rita at DSERS. She was super fast with her responses and even faster to understand and fix the queries i had.
Highly recommended!!!

iprocases
New Zealand
About 1 month using the app
DSers replied November 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2024

Chleo was amazing, i was stuck in the progress and with her help i managed. With clear instructions and screenshot my problem was solved in a matter of minutes ! Thank you Chloe , you are a angel !

Chiclys
Netherlands
About 1 month using the app
DSers replied November 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Sandy was quickly, concise yet thorough!! I appreciate her answers that got right to the source of my questions and screenshots to direct me with no confusion. Sandy you are a credit to Dsers. Thanks.

KK FASHION PLACE
United States
16 days using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Fast and efficient customer service! They helped me with my query and waited till it got resolved. keep up!

AiveenTreasures
United Kingdom
5 months using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2024

I want to extend a huge thank you to Zico for the exceptional customer service! Zico was incredibly helpful and responsive, answering all my questions with patience and expertise. Their support made my experience with DSers smooth and enjoyable. I truly appreciate the dedication and care you put into helping customers. Thank you, Zico! Keep up the fantastic work!

VoltVibe Vortex
United States
29 days using the app
DSers replied October 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 29, 2024

had issues with my app, contacted customer services.

very prompt and understanding. Issue sorted, no complaints

Sv'n9
United Kingdom
About 1 month using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Only been using the app for a few weeks but I must say, the customer support is top notch. Selena , in particular, helped me out a lot in answering some basic questions!

Kleen.Life
Malaysia
6 months using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 31, 2024

Amazing Support from Chrissy!”

Chrissy was incredibly helpful and patient, spending hours explaining everything in detail about the DSers platform. She was professional, kind, and made everything so easy to understand. I’m so grateful for her assistance—she truly went above and beyond. Highly recommend!

TuttoInUno
Italy
3 days using the app
DSers replied January 3, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team