Reviews (30,450)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

August 28, 2024

I had the pleasure of being assisted by Sans, and I must say, his service was exceptional! Sans was incredibly helpful and went above and beyond to ensure all my questions were answered. He made the entire process smooth and stress-free. It’s rare to find such dedicated and attentive support these days. Thank you, Sans, for your outstanding assistance!

Akar'Goods
Canada
28 days using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Maria was very helpful and quick to assist me with my problem. Thank you Maria, you're doing a great job.

BlissGuard
United Kingdom
10 days using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 12, 2024

Olivia was awesome. Not only solved the problem but also taught me how to resolve it. Really helpful and kind with me. Guided me through so many things. She was like my personal mentor! Thanks a lot!

Yummi
Bulgaria
4 months using the app
DSers replied August 13, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 2, 2024

Nice customer service with Chrissy. Does not reply in "Can" response, she do understand my questions and reply professionally.

Kid O Kid
Hong Kong SAR
About 1 month using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Lena agent helped me a lot and very fast in detail. Dsers good support best Customer Support Representatives.

SmartGear
Greece
About 2 months using the app
DSers replied October 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 10, 2024

Lucy is the best. She gave me on time support, She solved my issue. Highly recommended

elite4yu
Canada
2 months using the app
DSers replied November 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 7, 2024

24/7 hour live support is very good i am statisfied with service of dsers and i special thanks to person who help me in just few min

myloveglobal
Germany
About 1 month using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 1, 2024

The support was fast and easy. Very professional and convenient. My assistant was excellent it was Wendy!

Harmony Haven
United States
About 1 month using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 13, 2024

Thanks Bianca,

and all the other of the DSERS team that helped me in the past.
When you need help, their service is super fast.

keep it up!

Pawsify
Belgium
5 months using the app
DSers replied August 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 10, 2024

I had an amazing experience with the customer service at DSers, especially thanks to Blanca. She was incredibly helpful, patient, and made the whole process so much easier for me. Her attention to detail and willingness to assist me every step of the way was truly appreciated. If you're looking for excellent customer support, Blanca is the person to go to! Highly recommend DSers and their team.

Thank you, Blanca, for your outstanding support!

Kanyika
Mexico
5 days using the app
DSers replied October 15, 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team