Reviews (31,570)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

December 17, 2024

Elora - was gracious and quick to answer my questions and provide guidance.

Heart in Hand
United States
9 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Sandy's customer service was incredibly helpful in resolving our inquiry about the app. Her support was exceptional and greatly appreciated!

Vitina
Australia
4 months using the app
DSers replied December 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Super quick support from "Oliva" with my orders problem. And thank you for the guidance!

Paw Sense
United Kingdom
3 months using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 17, 2024

Gostei muito da atenção do Raphael, me ajudou muito! estou começando a vender e preciso muito deste suporte.

My dream JP
Japan
9 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 25, 2024

I would like to take a moment to express my sincere appreciation for the exceptional support provided by the Dsers team. From the very first interaction, I was impressed by their professionalism and dedication to customer satisfaction.

The support representatives were not only knowledgeable but also incredibly patient in addressing all my queries. They took the time to understand my concerns and provided clear, step-by-step guidance that made the entire process seamless. Their prompt responses and willingness to go the extra mile truly set them apart.

I particularly appreciated how they followed up to ensure that my issues were resolved and that I was satisfied with the solutions provided. It’s rare to find such a commitment to customer care, and it made my experience with Dsers all the more positive.

Thank you, Dsers Support, for your outstanding service! I look forward to continuing to work with you.

SHAPPYDAY
India
23 days using the app
DSers replied October 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 8, 2024

RFIMP exceeded all my expectations! The service was top-notch, and they went above and beyond to ensure everything was perfect. They were professional, responsive, and attentive to every detail. I couldn’t be happier with the outcome, and I highly recommend RFIMP for anyone seeking exceptional quality and a seamless experience. Thank you for the fantastic service!

Flenum
Canada
2 months using the app
DSers replied November 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 16, 2024

Thank you Holly for your help

royaume a bebe
France
12 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Support works great as before, quickly solves problems that arise

Lumiveo
United Kingdom
3 months using the app
DSers replied December 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2024

This app is super helpful with handling all your dropshipping orders. And if you have any questions, the customer support is incredibly helpful. I just got done talking with Myra and she answered my question really quick ly and clearly.

Southern Gifts & Prints
United States
About 1 year using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 29, 2024

I had a question about updating my SKU's in DSER's. My online rep Chrissy was a tremendous help in assisting me. She provided me with snippets of the steps I needed to take and also clarified other shipping information. It was a great experience.

SoVau
United States
About 2 months using the app
DSers replied October 31, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team