Reviews (31,317)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 25, 2024

I talked to Esfania, she help me directly.
Im very happy that the Team has employees like her!

Big Love!

Nimsi
Germany
3 months using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 2, 2024

Sandy was very helpful and efficient in assisting me navigate my store set up. I appreciate it!

lljoy
United States
About 1 month using the app
DSers replied November 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 17, 2024

Excellent customer service. Raphael helped me with my request in a matter of minutes, and I'm delighted with his help.

RECOVRZ
United States
About 2 months using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 30, 2024

Thanks so much to Sandy from DSers support. She was very helpful with guiding me through the process of linking and authorizing my account. She made my experience pleasant!

FurriendlyPaws | Furry Friends, Happy Hearts
United States
About 1 month using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 31, 2024

Amazing Support from Chrissy!”

Chrissy was incredibly helpful and patient, spending hours explaining everything in detail about the DSers platform. She was professional, kind, and made everything so easy to understand. I’m so grateful for her assistance—she truly went above and beyond. Highly recommend!

TuttoInUno
Italy
3 days using the app
DSers replied January 3, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 20, 2024

A must-have for any dropshipping ecommerce store! The application is very well designed and the always available customer service is great!

Thanks to Rita for your help and kindness :)

EduToys
France
Almost 2 years using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Amazing service like always by Rfimp. Thank you for your support this evening.

ChainsandPawsUSA
United Kingdom
About 1 month using the app
DSers replied December 9, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 2, 2024

I want to give a special thanks to Olivia for the excellent assistance I received at Dsers. She was incredibly helpful and responded quickly, which made all the difference. In just a few minutes, my issue was resolved! Additionally, Olivia explained everything clearly and in detail, making the process much easier. It's great to encounter such dedicated and efficient professionals

Lulladream
Australia
About 2 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Sandy's customer service was incredibly helpful in resolving our inquiry about the app. Her support was exceptional and greatly appreciated!

Vitina
Australia
4 months using the app
DSers replied December 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 13, 2024

I got immediate help from Gloria, with how to solve an awaiting order for a product that needed new mapping. Very happy with the help I got

Termobutiken
Sweden
14 days using the app
DSers replied November 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team