Reviews (31,321)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 19, 2024

Fast and efficient customer service! They helped me with my query and waited till it got resolved. keep up!

AiveenTreasures
United Kingdom
5 months using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 28, 2024

Exceptional Support When I Needed It Most!

I am incredibly grateful for the outstanding support I received from Sandy When I reached out for help, I was met with patience, understanding, and professionalism. took the time to listen to my concerns and provided clear guidance that made a significant difference.

Sandy went above and beyond to ensure I felt supported throughout the process. not only addressed my immediate issues but also provided valuable insights that will help me in the future.

I highly recommend Sandy to anyone in need of assistance. It's comforting to know there are people like him who genuinely care and are willing to help. Thank you once again for your exceptional support!

Happy Buy !!!
United States
1 day using the app
DSers replied December 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 2, 2024

Sandy was very helpful and efficient in assisting me navigate my store set up. I appreciate it!

lljoy
United States
About 1 month using the app
DSers replied November 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 20, 2024

I thank Rita for the quick help, and kindness.will recommend everyone to contact Rita for help.
THANK YOU Rita :-)

Magellan
Austria
7 months using the app
DSers replied October 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 17, 2024

customer service provided by Selena was amazing. She helped me swiftly and with screenshots to explain every step clearly. She knew the apps inside out and could provide solutions right away, without wasting time in elaborating the issues i encountered. Thank you!

Map Zero
Hong Kong SAR
17 days using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 5, 2024

Excellent customer service - My first time setting up a store ...and Sandy has been great in patiently walking me through the many questions I had during setup.

Thank you!

My Store
United Kingdom
2 days using the app
DSers replied December 9, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Gloria did an amazing job. Helped me out with technical difficulty and the problem was solved quickly. Many thx)))

Tasha Blake Cosmetics
United States
5 months using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 25, 2024

I talked to Esfania, she help me directly.
Im very happy that the Team has employees like her!

Big Love!

Nimsi
Germany
3 months using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 16, 2024

I really appreciate Lena's help today. She patiently answered all my questions and helped raise a ticket for the issue.

Good job Dsers for this amazing customer service.:)

Thanks a Lot,Lena!! Have a great day:)

The God Gear
Canada
About 1 month using the app
DSers replied October 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 9, 2025

Best app for dropshipping! Easy to use and great support

Mountain Jaguar
Canada
10 months using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team