Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 20, 2024

Até agora, sempre que precisei de assistência, fui atendido rapidamente. Sempre haverá problemas para resolver mas, a diferença está de prontidão para ajudar os clientes. Hoje fui atendido pela Alicia e ela foi perfeita.

Pecê Store
Brazil
Over 1 year using the app
DSers replied March 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 14, 2024

excelente. eu gosto da agilidade dele. flui muitobem

Yoophe
Brazil
About 1 year using the app
DSers replied April 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 25, 2024

I was having so many silly problems with bringing my products to DSers. Isla to the rescue. She easily directed me to the right places to identify my problems. In a matter of minutes, problems were solved.
Bravo Zula Isla.

Majestics
United States
12 months using the app
March 18, 2024

Foi ótima a minha experiência com dsers. A atenção da atendente Olivia foi bem maravilhosa. Me surpreendeu!!

Eloprodutos
Brazil
Over 1 year using the app
DSers replied March 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 24, 2024

I had some doubts and contacted Dsers support. Wendy was there to help me resolve all my queries. I really liked the service and everything was resolved. Wendy was quick, polite and very patient. Thank you very much

rosablume
Brazil
12 months using the app
March 19, 2024

Aimee helped me solve the problem quickly, been using dsers since 5 years now and the support has always been really quick and supportive! thank you!

otakusheaven
India
Over 1 year using the app
DSers replied March 20, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 27, 2024

I really like using this app especially they have such an amazing customer service representative named Isak who kindly helped me and saved me time and headache thank you so much

wiloww
Israel
Over 1 year using the app
DSers replied March 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 19, 2024

Best support!

Pockar
Netherlands
12 months using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 24, 2024

Irene did a magnificent job helping me map an item. She was very helpful and patient showing me step by step on how to solve my problem. Definitely pleased with how fast my issue was resolved.

Maylin Alarcon
United States
Over 1 year using the app
DSers replied March 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 22, 2024

Suporte eficiente e rápido

Vila Be
Brazil
Over 1 year using the app
DSers replied March 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team