Reviews (31,277)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 12, 2024

Merci a Holly qui a etait parfait du debut a la fin, en esperant pouvoir retomber sur lui la prochaine fois :)

Wotch
France
2 months using the app
DSers replied November 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 22, 2024

Très bon service, pour un problème de devise. Wendy a été rapide et clair dans ses explications. Merci beaucoup

Allié du Félin
Canada
6 months using the app
DSers replied October 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 27, 2024

very great service from Selena
very good app !

נטו סולאר
Israel
About 2 months using the app
DSers replied November 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

"El soporte de DSers, especialmente gracias a Zico, ha sido excelente. Me ayudaron rápidamente con mis dudas sobre las políticas de AliExpress y siempre fueron claros y amables. Su atención al cliente es de primera. ¡Gracias, Zico, por el apoyo!"

Ticuy
Peru
2 months using the app
DSers replied November 17, 2024



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 17, 2024

Excellent customer service. Raphael helped me with my request in a matter of minutes, and I'm delighted with his help.

RECOVRZ
United States
About 2 months using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 9, 2024

Very Good customer service by Myra, she was very helpful ! 100% recommended

Bottivy | Marchez avec élégance
France
3 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Great customer support

plushoppe
Canada
About 2 months using the app
DSers replied November 18, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Used the live chat and spoke to Selena, she was very helpful and solved my issue quickly!

LuvBe Shop
United States
2 months using the app
DSers replied November 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 21, 2024

Their customer care service is amazing. I got Esfania and was really patient and helpful. The app is very good and easy to use and doesn't charge anything at all.

Fleura
Canada
About 2 months using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 23, 2024

Big thanks to Amelia, fast, kind and accurate assistance!

Eder Boutique
Italy
About 2 months using the app
DSers replied November 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team