Reviews (31,574)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

December 19, 2024

Zina was the best she helped me fast to fulfill my order

Pet Supplies
United States
About 1 month using the app
DSers replied December 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2024

I had the best experience. Blanca was kind and helpful. She answered to all questions I had in a very professional way. Thanks, Blanca!

Charlotte K Store
Sweden
9 months using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 8, 2024

Help me solve my issue in 5 minuts when Shopify did not know what to do . They are great

Vermo Pets
Chile
2 months using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Sandy was super helpful and effecient when answering all my queries, great service :) thank you

prettypound
United Kingdom
12 days using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 13, 2025

Very good service thank you

Riquelme
Israel
4 months using the app
DSers replied January 20, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 16, 2025

Amazing and quick service, always very helpful. Thank you!

EarthlyHip
Canada
12 days using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2024

Zico at DSer's was a life saver and helped walk me through the steps to properly fulfill my orders. Thank you Zico!

Vibe Hive
United States
3 months using the app
DSers replied November 26, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 10, 2025

Amazing customer service! Rita was quick and caring!

Oi Carrinho
Brazil
3 months using the app
DSers replied January 13, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 20, 2025

Excellent customer service for bug fixes. The software has all the capabilities you need to dropship.

Tera
United States
About 1 month using the app
DSers replied January 23, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 26, 2024

Lydia from DSers provided exceptional support for my Shopify store! She was knowledgeable, patient, and made everything easy to understand. Highly recommend her assistance! Thank you, Lydia!

Trendenor
United States
4 months using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team