Reviews (31,321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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I'm very happy with the service that Luna provided to me! She was very helpful and kind!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Customer service was fantastic Rfimp was very easy to talk to and guided me through everything I needed to resolve my problems. First time 3PL user so this was very reassuring to se.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Sans helped me today, thank you very much for your expressive support, I was lost regarding my payment, because my currency is AUD and it was not configured. But Sans sent me prints and clearly explained how to act and adjust. Thank you very much
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I loved the support most, Celia is one of the best by far for support
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you very much for the help ..
I really appreciate it ..
you’re are the best..
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I received a response from Blanca very quickly and was absolutely delighted.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Best app ever best customers service. Gloria helped me with just one minute! really appreciate everything
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I recently had to deal with Vivian regarding a stock synchronisation with DSers and Shopify. Even if we did not find a "classic" solution to solve it, Vivian took time to understand the problem and try his best to help me. The important thing is that, now, it works thanks to the chat i had with Vivian.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Villanelle was helpful, patient and ensured there was clarity in providing support & resolving my challenge, many thanks!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I want to give a special thanks to Olivia for the excellent assistance I received at Dsers. She was incredibly helpful and responded quickly, which made all the difference. In just a few minutes, my issue was resolved! Additionally, Olivia explained everything clearly and in detail, making the process much easier. It's great to encounter such dedicated and efficient professionals
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team