Reviews (30,450)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 18, 2024

Sans is very professional. Sans has given me some background knowledge and provided great advice. She is very helpful.

Thank you Sans!

Geeks Treasure
Canada
15 days using the app
DSers replied October 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Excellent service provided by Olivia. It solved my problem within a minute. Thank you Olivia.

My Store
Pakistan
15 days using the app
DSers replied October 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 23, 2024

Olivia with her precious service provided me a strong solutin for my issue, thanks to her.

Electronova
Canada
4 months using the app
DSers replied October 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 12, 2024

Rita ,she is quickly respose professional,patient to guided to solve problems without any details

Sky World Shopping
Hong Kong SAR
2 months using the app
DSers replied October 15, 2024



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 16, 2024

Aurora was so helpful and patient and helped me figure out the issues a lot faster than I could ever figure them out myself! Dsers is a great resource!

Izabella James
United Kingdom
About 1 month using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 12, 2024

I was really impressed with the Customer service Representative Jesse. They knew exactly what I was trying to explain and was able to help me with my issue. Jesse talked me through it asked direct questions that simplified the entire process. Really PROFESIONAL and KNOWLEDGEABLE!!!! It changed my opinion of the online support. I will gladly reach out again if I need Help in the future.
Thank You Jesse!!!!

Regards,
Dean

Express Your Shirts
United States
2 months using the app
DSers replied August 13, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 7, 2024

Blanca is the best on helping out for any issue you run into. Really impressed with how quick & easy she made it.

JVLuxTailor
United States
22 days using the app
DSers replied September 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Amazing customer service! Great platform!

Siftly
United States
6 months using the app
DSers replied October 22, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 6, 2024

Celia was very efficient in giving the answer to my question. It was quick and she provided screenshots as well.
It hard to know someone's personality through chat, but I got the feeling that she was typing with a smile.

Much appreciated!
Dean

Swag & Wiggles Shop
United States
2 months using the app
DSers replied September 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 19, 2024

Holly was extremely helpful. It was a frustrating day, as I am brand new to this and Holly exuded great patience with me. For this I am VERY grateful and at the end we figured out the issue. Give Holly a raise ;)

Dream Deals
Canada
8 days using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team