Reviews (31,319)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 16, 2024

I had problems with the delivery selection in my orders. But Neva helped me with this very quickly and efficiently. I was surprised by the fast work of the support. This is the best customer service. Thank you very much ))

LunaLight®
United Kingdom
About 2 months using the app
DSers replied October 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 5, 2024

Excellent customer service and patient to help with many things I was not familiar with. Aurora did a outstanding and exceptional job helping me today with order fulfillment procedures that I am new to!

Massive Vortex Shop
United States
5 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 30, 2024

Really good service from Rfimp.Highly appericated helped me so well

laglossierie
Canada
About 1 month using the app
DSers replied January 3, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2024

Elora - was gracious and quick to answer my questions and provide guidance.

Heart in Hand
United States
9 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Thanks Villanelle for ur help, very good support !

NindoShop
France
Over 1 year using the app
DSers replied November 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 2, 2024

Really fabulous service. Quick responses from Aimee. And helping till the problem is solved. Solved the problem on the spot. Really appreciate DSers services.

My Store
Pakistan
22 days using the app
DSers replied December 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Thanks Villanelle , hope you guys will support 24/24 like this

Rose Avenue Custom Gift Store
Vietnam
About 1 month using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Amazing support and response in a timely manner , Sans were soo helpful and lovely to chat with

The Mouse Pads Ninja
Canada
Over 2 years using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 1, 2025

Optimal app for ecommerce. Contains all the required features and more

Alpha Weebs
United States
About 1 year using the app
DSers replied January 3, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Great app for processing orders, and the online support is excellent. Luna reached out to me; besides being delightful, she helped and successfully resolved all my questions and issues. This kind of service is a pleasure!

Ohana Holder
Spain
29 days using the app
DSers replied November 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team