Reviews (31,277)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 21, 2024

Myra was very helpful, she walk me through my problem and was never shy to
provide great answers when l asked something.

Manay Watches
Egypt
About 2 months using the app
DSers replied November 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Recomendo muito o atendimento prestado pelo Zico, muito simpático e prestativo.

Carvelly
Brazil
2 months using the app
DSers replied November 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2024

The assistance was wonderful and careful. We went through the problem together, and we got a solution to the problem I was facing. The service provided was excellent. I appreciate.

Home Diffuse
Canada
About 2 months using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 11, 2024

Thank you to Rita for helping me out. Good understanding and great attitude, and at the end of the day what matters is the Issue gets resolved right away. Thank you once again.

BOLDESA
Canada
2 months using the app
DSers replied November 13, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Thank you very much to Olivia for the help she gave me today. Very diligent, attentive to details, responsible and quick to respond. Thanks to the platform management for having such wonderful and responsive employees. I hope for long-term cooperation. I wish all the best and prosperity to the company.

CozyCelebration
Poland
About 2 months using the app
DSers replied November 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 7, 2025

Raphael was an awsome help. Solved my problem which is not easy as I'm EVERY slow and new to drop shipping. I really appreciate the help.

Sooth and Diffuse
Australia
24 days using the app
October 9, 2024

5 Stars! Great service!

Dripplo
United States
Over 1 year using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2024

one Big thanks Goes to Zina for Helping me

PurePeak
Germany
3 months using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 2, 2024

You are a great customer representative Sherry who answered all my questions with detailed pictures for today

Artezmed
Norway
3 months using the app
DSers replied November 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 30, 2024

Esfania was incredibly helpful! She resolved my issue quickly and took the time to answer all my questions with clarity and patience. Her professionalism and availability really put me at ease. I highly recommend her assistance!

CALIEGO
France
4 months using the app
DSers replied October 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team