Reviews (31,416)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

April 1, 2024

otimo app

super utilitarios
Brazil
About 2 months using the app
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 12, 2024

Colleen obrigado

90kstore
Brazil
3 months using the app
DSers replied June 13, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 15, 2024

GOOOOOOOOOOOOOOOOOOOOOD

Oley
Brazil
About 1 year using the app
DSers replied April 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 15, 2024

Excelente servicio al cliente. Respuesta rápida y solución efectiva.

Flowlex™
Chile
7 months using the app
DSers replied May 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 5, 2024

J'étais un peu confus pour ce qui est du délai de livraison. Je me voyais contraint de changer de fournisseur. Mais, grâce à Sylvia j'ai pu mieux comprendre. En plus d'être réactive, elle est très sympa. ❤️❤️❤️ Dsers

CoQ Cuisine
France
About 1 month using the app
DSers replied February 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 17, 2024

excelente plataforma, e o suporte é expecional, resolve tudo, tira todas as duvidas, hj fui atendido pelo sr Rafael, o atendimeto nota 10. parabens a toda equipe!!

My Store
Brazil
About 2 months using the app
DSers replied June 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 29, 2024

Merci à Sally pour sa patiente et son aide

Mieux Grandir
France
10 months using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 30, 2024

Merci Rita, toujours rapide et efficace ! parfait.

Macramé&Co | La décoration bohème de votre intérieur
France
10 months using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 8, 2024

Lily is excellent, great customer service.

Backpack.com.au
Australia
About 1 hour using the app
DSers replied May 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 2, 2024

brava SANDY! :)
mi ha risposto immediatamente ed ha risolto in 2 secondi il mio problema

HeroesWall
Italy
About 1 year using the app
DSers replied April 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team