Reviews (31,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

September 24, 2022

Rapido, atenciosos e objetivos.
ajudaram com um fornecedor e a escolher o melhor custo beneficio, realmente muito bom

Tendancemoda
Brazil
About 1 year using the app
DSers replied September 25, 2022

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited June 12, 2021

I’ve got really good help on my questions from Ruby today. A very quick reply on all my questions, thank you very much!

Formore Products
Netherlands
About 1 year using the app
DSers replied December 13, 2020

Hi Formore Products,

We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. We will continue making sure to provide the best service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited January 22, 2025

The DSers team exemplifies professionalism with their quick and detailed support, offering comprehensive explanations accompanied by helpful visuals. I wholeheartedly recommend subscribing to DSers for an exceptional service experience. Special recognition goes to Sandy Aimee, Neva, JJ, Clary, Daived, Cynthia, Raphael, Sherry, Colleen, and Rin for their outstanding dedication and assistance. Their contributions enhance the overall quality of the service and make DSers a truly reliable platform.

Emesa Home
Canada
About 1 year using the app
DSers replied February 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 4, 2024

Isac was the best

The Nile
United States
13 days using the app
DSers replied August 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 4, 2024

From the moment I contacted customer support, Wendy was an absolute star. She was not just helpful but truly exceptional in her approach to customer service. I had some complicated issues with my order from DSRers, and honestly, I was expecting a long and tedious process to get it sorted. But Wendy turned that expectation on its head.

Her communication was clear and empathetic. She listened attentively to my concerns and asked pertinent questions that showed she genuinely wanted to understand the problem. It wasn't just about following a script; Wendy was engaging with the issue on a personal level.

The most impressive part was how swiftly and effectively she resolved the issues. It was evident that she has a deep understanding of the company's products and systems. She guided me through the steps I needed to take and, in cases where she needed to take action, she did so promptly. At every stage, she kept me updated, so I never felt lost or forgotten in the process.

Moreover, Wendy's friendly and reassuring tone made a huge difference. Dealing with customer support can sometimes be frustrating, but her demeanor ensured that the entire interaction was pleasant. By the end of it, not only was my problem resolved, but I also felt like I had someone at DSRers who I could genuinely rely on.

In a world where customer support can often feel impersonal and disconnected, Wendy stands out as a beacon of excellence. She embodies what customer support should be about - not just fixing problems but ensuring that the customer feels valued and heard. My experience with Wendy has significantly boosted my confidence in DSRers, and I wouldn't hesitate to reach out again if I need help.

Thank you, Wendy, for your outstanding service! You've turned a potentially negative experience into a testament to the quality and care that DSRers puts into its customer support.

Viper Baby
United States
About 1 year using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 14, 2024

I loved your service, an excellent attendant, attentive, helpful and very competent.
keep it up, you are congratulated

loja modara
Brazil
About 1 year using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 9, 2023

Isak was of great help when I needed clarification on an order process. I now have a better understanding. Thank you!

Pretty Unique Co.
United States
About 1 year using the app
DSers replied May 9, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 21, 2023

Precisei de ajuda para mapear variantes de um produto, falei no chat com a Zoe, atendimento muito rápido, ela mesma mapeou pra mim. Excelente atendimento, recomendo muito!!

Tree Shope
Brazil
About 1 year using the app
DSers replied March 22, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 17, 2023

Myra was awesome. Knowledgeable and walked me through everything with patience. Grateful for the hlep

YourWatchbandStore
United States
About 1 year using the app
DSers replied February 19, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2023

Lennon was very helpful, quick, and patient. Their services are much appreciated! :)

Athletic Warrior
United States
About 1 year using the app
DSers replied September 25, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team