Reviews (31,578)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

Edited January 26, 2025

Blanca was awesome and helped me to quickly correct my accounts to enhance customer service for my business.

ProActive Performance
United States
Over 1 year using the app
DSers replied October 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 22, 2024

Isak, my customer support specialist, was very helpful today. I was struggling with a few technical matters on my account, and Isak helped me resolve my issue fast and flawlessly. I am satisfied and would definitely rate Dser's customer support high, thanks to such skilled and professional specialists, like Isak.

Fabollet
Czechia
3 months using the app
DSers replied October 23, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 17, 2024

Amazing customer service very effective, I had a problem with accounts not syncing and I got helped step by step until problem was solved. Thanks!

Otentiko™
United States
6 months using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Aurora was very helpful and made my first experience with DSers customer service a joy. Very impressive!

Deleash LLC
United States
3 months using the app
DSers replied November 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 26, 2024

Great attitude and patience
Thank you very much

AdelsOutlet
Israel
Over 1 year using the app
DSers replied December 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2024

I haven't launched the store yet, but building it has been a pleasure with DSers. Their plans are worth the money considering the variety of products, but mostly bc of their 24/7 customer service. All my interactions have been pleasant and informative, with real time assistance. Special kuddos to Rita :)

Yoru Says
United States
3 months using the app
DSers replied November 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 17, 2024

The service was very fast, and they managed to find a solution for my problem, thank you !!!

Zalinoa Market
France
About 1 month using the app
DSers replied November 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 19, 2024

Very happy with the customer service, Olivia went above and beyond to assist with our quest, besides being very friendly and attentive. 10 out of 10!

Unicorn Babies
Australia
2 months using the app
DSers replied November 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Thanks do Celia for the awesome support

Legião Fit
Brazil
Over 1 year using the app
DSers replied November 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 31, 2024

I had problem recovering my password and Chloe has been very supportive :) good luck all beginners who want to use Dsers for better life

My Store
Georgia
2 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team