Reviews (31,324)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 6, 2024

Great app for processing orders, and the online support is excellent. Luna reached out to me; besides being delightful, she helped and successfully resolved all my questions and issues. This kind of service is a pleasure!

Ohana Holder
Spain
29 days using the app
DSers replied November 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 10, 2024

Lucy is the best. She gave me on time support, She solved my issue. Highly recommended

elite4yu
Canada
4 months using the app
DSers replied November 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Zina was the best she helped me fast to fulfill my order

Pet Supplies
United States
About 1 month using the app
DSers replied December 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 29, 2024

I would like to express my sincere appreciation for Lucy, who has been an exceptional support representative from DSers. Her commitment to excellence, attentiveness, and attention to detail truly stood out. I am grateful for her prompt assistance and the outstanding service she provided. It’s been a pleasure working with her, and I am incredibly thankful for her support.

LUX n LURE
Kenya
About 1 month using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 17, 2024

Gostei muito da atenção do Raphael, me ajudou muito! estou começando a vender e preciso muito deste suporte.

My dream JP
Japan
8 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 25, 2024

I want to express my appreciation to Luna (what a beautiful name) She helped me this morning fulfilling my first selling products from my store. Blessings to you and to DSers. Five stars service

Ps: Sorry for the late review. I was driving this morning

Baby & Pet
United States
15 days using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 17, 2024

Had some trouble today and Chloe was able to help me quickly and effectively.Just up the good work.

Ou Bel
United States
About 2 months using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 22, 2024

Great way to generate extra revenue for a small business

LimitlessEffortLLC
United States
About 2 months using the app
DSers replied November 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 26, 2024

Great service from Rfimp! Quick, efficient, and very helpful. Highly recommend!

ErosBlanket
Brazil
About 2 months using the app
DSers replied November 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2024

The person I contacted with was named Zico, it was an exceptional support with lots of patience and kindness, I really appreciated this kind of support. Completely satisfied

KATCHY
United States
6 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team