Reviews (31,658)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

March 21, 2023

Precisei de ajuda para mapear variantes de um produto, falei no chat com a Zoe, atendimento muito rápido, ela mesma mapeou pra mim. Excelente atendimento, recomendo muito!!

Tree Shope
Brazil
About 1 year using the app
DSers replied March 22, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 17, 2023

Myra was awesome. Knowledgeable and walked me through everything with patience. Grateful for the hlep

YourWatchbandStore
United States
About 1 year using the app
DSers replied February 19, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2023

Lennon was very helpful, quick, and patient. Their services are much appreciated! :)

Athletic Warrior
United States
About 1 year using the app
DSers replied September 25, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 9, 2024

Villanelle from the customer service team was a great help for me today, I give her five stars!

Pixel Perfect™
United States
2 months using the app
DSers replied July 11, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited January 31, 2024

Dsers is outstading app.
I started to use it after a friend recommendation and got really surprised.
Thanks Rfimp, Sylvia and many others for great support! This support is essencial for a great operation!

ArmBrasil
Brazil
About 1 year using the app
DSers replied January 11, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 26, 2023

Irene me solucionó el problema de forma muy rápida y amable! Excelente servicio. No dudo en consultar siempre a soporte cuando tengo un problema.

Housven
Chile
About 1 year using the app
DSers replied June 28, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 17, 2023

We've been using DSers since Oberlo was sunsetted and not only were they super helpful during the transition, we now fulfill orders at lightning speed compared to when we were using Oberlo. I dropped 1 star because sometimes you receive someone who is entirely unhelpful, like Irene, who not only didn't know how to help but continually gave me incorrect information rather than asking for someone to help her. But I waited until the next shift and received above and beyond service from Myra. She even pointed out an additional setting that would make our lives easier. Thank you Myra!! I have usually had good service from DSers so hopefully the team can provide better training for newer reps.

Pepper + Vetiver
United States
About 1 year using the app
DSers replied August 20, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with DSers, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 8, 2024

Meu problema foi resolvido e solucionado em poucos segundos, obrigado Vivian por me ajudar!

Estilo Man
Brazil
About 1 year using the app
DSers replied February 11, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 9, 2020

Integration of this is amazing to fulfil orders almost passively! Dedicated support blogs also help users resolve their problems. One thing I would add is fulfilment of AliBaba website as well!

Our Playmat
Australia
About 1 year using the app
August 9, 2021

Great support from Zark, i needed some help and he responded quickly :) thanks again, i recommand to use this app

Acupratic
France
About 1 year using the app
DSers replied August 9, 2021

Hi Acupratic,

We are happy that you enjoy dropshipping with DSers. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team