DSers‑AliExpress Dropshipping

Everything is working well so far. Really appreciate the support of the online agents. Raphael was very helpful and answered my questions promptly and investigated my order with thorough care.

It is a great App, there is a good service, i had a problem with one order but they helped me so kindly and fast.
The customer service help me quickly and so kindly.
Thanks so much Luna

I love the way they reply all of our questions thru messenger. They are so polite and ready to help us.

The DSers team exemplifies professionalism with their quick and detailed support, offering comprehensive explanations accompanied by helpful visuals. I wholeheartedly recommend subscribing to DSers for an exceptional service experience. Special recognition goes to Sandy Aimee, Neva, JJ, Clary, Daived, Cynthia, Raphael, Sherry, Colleen, and Rin for their outstanding dedication and assistance. Their contributions enhance the overall quality of the service and make DSers a truly reliable platform.

Rapido, atenciosos e objetivos.
ajudaram com um fornecedor e a escolher o melhor custo beneficio, realmente muito bom

Neva was extremely helpful with the questions I had - she supplied screenshots which made it very easy for me to find in my store where to make the changes I wanted to make. I asked her several questions and she answered them fully and quickly. Wish I had known I could contact someone so easily before when I had so many questions. Thanks again Neva!

I’ve got really good help on my questions from Ruby today. A very quick reply on all my questions, thank you very much!

From the moment I contacted customer support, Wendy was an absolute star. She was not just helpful but truly exceptional in her approach to customer service. I had some complicated issues with my order from DSRers, and honestly, I was expecting a long and tedious process to get it sorted. But Wendy turned that expectation on its head.

Her communication was clear and empathetic. She listened attentively to my concerns and asked pertinent questions that showed she genuinely wanted to understand the problem. It wasn't just about following a script; Wendy was engaging with the issue on a personal level.

The most impressive part was how swiftly and effectively she resolved the issues. It was evident that she has a deep understanding of the company's products and systems. She guided me through the steps I needed to take and, in cases where she needed to take action, she did so promptly. At every stage, she kept me updated, so I never felt lost or forgotten in the process.

Moreover, Wendy's friendly and reassuring tone made a huge difference. Dealing with customer support can sometimes be frustrating, but her demeanor ensured that the entire interaction was pleasant. By the end of it, not only was my problem resolved, but I also felt like I had someone at DSRers who I could genuinely rely on.

In a world where customer support can often feel impersonal and disconnected, Wendy stands out as a beacon of excellence. She embodies what customer support should be about - not just fixing problems but ensuring that the customer feels valued and heard. My experience with Wendy has significantly boosted my confidence in DSRers, and I wouldn't hesitate to reach out again if I need help.

Thank you, Wendy, for your outstanding service! You've turned a potentially negative experience into a testament to the quality and care that DSRers puts into its customer support.

Isac was the best

Isak was of great help when I needed clarification on an order process. I now have a better understanding. Thank you!