Reviews (31,313)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

March 22, 2024

Lily a été d'une aide rapide, precise et pertinente ! Merci beaucoup pour cela.

Bunny Town Shop
Estonia
Almost 2 years using the app
DSers replied March 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 6, 2024

Bonjour, Rita m'a vraiment bien aidé et conseillé grâce à ses captures d'écran. Elle m'a sortie de ma situation très rapidement.

Bébé de rêves
Canada
Over 1 year using the app
DSers replied April 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 22, 2024

Suporte eficiente e rápido

Vila Be
Brazil
Almost 2 years using the app
DSers replied March 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 14, 2024

TechShack
Brazil
Almost 2 years using the app
DSers replied March 17, 2024

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

June 13, 2024

Excelente atendimento

Bem Achados Shop
Brazil
2 months using the app
DSers replied June 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 5, 2024

me ofereceram um serviço gratuito, mas ao configurar a conta me colocam uma página final com uma cobrança de 19,90 Dólares mensais

SALE START
Brazil
About 2 months using the app
DSers replied June 6, 2024

Hi there,

Thank you for your review, all feedback is important to us but it seems that there's a misunderstanding

We have checked, and you are currently using the Free plan.
You can check this here: https://www.dsers.com/application/manage

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

February 5, 2024

otimo antedimento, rapido e pratico

Eco+D
Brazil
Almost 2 years using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 11, 2024

Maria was so helpful and knowledge!

Creations by Lis
United States
About 5 hours using the app
DSers replied June 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 13, 2024

Merci, Sandy une assistance très rapide et de bonne aide.

AnimaleszShop
Switzerland
2 months using the app
DSers replied June 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 13, 2024

Aurora était réactive claire et m'a très bien expliqué mon problème. Je recommande !! Elle est très gentille, et j'ai pu résoudre mon problème rapidement. Merci encore Aurora :)

SUMM'R SUNGLASSES
France
2 months using the app
DSers replied June 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team