Reviews (31,406)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

March 6, 2024

Nunca habia encontrado un soporte tecnico tan activo, paciente y capacitado como el de desers, hay personas proactivas y con calidad humana, atentos a los requerimiento y dudas de sus clientes, recomiendo 100% este servicio.

Partners Online Store
Chile
6 months using the app
DSers replied March 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 11, 2024

ich bin sehr zufrieden mit dem kundenservice

RelaxandDreaming
Switzerland
5 months using the app
DSers replied April 14, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 14, 2024

Good and quick help

Visohome
Australia
About 1 hour using the app
DSers replied March 17, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 10, 2024

Buen atención con mucho paciencia 5/5

My Store
United States
3 months using the app
DSers replied May 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 12, 2024

Gracias al seńor sandy por su excelente servicio

Relaxing globes
United States
3 months using the app
DSers replied May 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 3, 2024

客服人員Wendy回覆問題很迅速也很客氣,還會主動追蹤動向看使用者是否有幾解決問題,而且中文也通,這樣用起來真的很方便跟安心

La Door Home
Taiwan
6 months using the app
DSers replied March 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 28, 2024

incrível! atendimento rápido! Parabenizo por todo este incrível trabalho!

Happy Feet
Portugal
6 months using the app
DSers replied January 30, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 20, 2024

Atendimento excelente.

Responde rápido e com clareza!

Rolphstore
Brazil
4 months using the app
DSers replied April 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 11, 2024

Satisfait bravo à l'équipe

Jeanba Market
Burkina Faso
28 days using the app
DSers replied June 12, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 14, 2024

Rapide et efficace pour m'apporter des réponses aux problèmes survenu.
Bien jouer

Tynos Shop
France
6 months using the app
DSers replied February 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team