Reviews (31,285)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

August 7, 2022

Fine help from Clary answering some questions I had.
Wanted to get into the world of drop shipping after working with PoD for a while. Early days but so far this app has been brilliant. Easy to get set up, find products, get them into our Shopify store and process orders.
Couldn't ask for much more really.
Highly recommend.

Dogshark
United Kingdom
About 1 year using the app
DSers replied August 7, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 27, 2022

I used this app to help me with mapping and a customer order- shipping selection. Zoe was EXTREMELY helpful with everything and I was able to change my shipping and learn about something I was working on with a product! Very easy to use and great communication right when I needed it.

Little Lima Beans
United States
About 1 year using the app
DSers replied October 28, 2022

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 13, 2023

Catalina really helped me out when I wanted to transfer all of my products' vendor from Zendrop to AliExpress. I thought I'd have to redo the entire store with new pictures, descriptions, reviews etc. but Catalina showed me that I can keep my products while changing vendors. Thank you.

Mereum
United States
About 1 year using the app
DSers replied March 14, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 21, 2021

Really helpful went above and beyond in order to resolve my issue, and dealt with it very efficiently.

childvibes
United Kingdom
About 1 year using the app
DSers replied October 21, 2021

Hi childvibes,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2022

Olivia est tres paciente et professionelle , elle est restée avec moi jusqu'a ce que le probleme a été resolu merci encore

Chic solar lamp
Italy
About 1 year using the app
DSers replied June 13, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 26, 2023

Ótimo atendimento e suporte da Lucy, muito atenciosa, prestativa e rápida, resolveu meu problema com muita agilidade.

Lojas Pacífico
Brazil
About 1 year using the app
DSers replied June 28, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited March 21, 2024

Chrissy Thank you very much I am really glad you helped me

OZAXU
United States
About 1 year using the app
DSers replied March 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2022

Emma's customer service was very prompt and helpful - resolved my issue within a few minutes. Thank you very much!

Warm at winter
United Kingdom
About 1 year using the app
DSers replied November 7, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 23, 2023

Great customer service! Very friendly and extremely helpful! Definitely recommend for anyone who needs help!

Apothecary Village
United States
About 1 year using the app
DSers replied March 27, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 3, 2023

isak cest le meilleur, très pro, à l'écoute et serviable, je recommande cette personne , bonne journée

Maditopia
France
About 1 year using the app
DSers replied May 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team