Reviews (31,280)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 7, 2022

Emma's customer service was very prompt and helpful - resolved my issue within a few minutes. Thank you very much!

Warm at winter
United Kingdom
About 1 year using the app
DSers replied November 7, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 23, 2023

Great customer service! Very friendly and extremely helpful! Definitely recommend for anyone who needs help!

Apothecary Village
United States
About 1 year using the app
DSers replied March 27, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 3, 2023

isak cest le meilleur, très pro, à l'écoute et serviable, je recommande cette personne , bonne journée

Maditopia
France
About 1 year using the app
DSers replied May 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 30, 2022

Pretty good app e pretty much good support also! Excellent! I appreciate Sebastiam for the support me and help me to solve a problem overthere

Deltino
Brazil
About 1 year using the app
DSers replied June 30, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 30, 2023

The best tech support in the world really thanks you for your help and your work my problem is solved!!!!!!!!!

Gifts Time!
Poland
About 1 year using the app
DSers replied July 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 29, 2023

Just spoke with Alice, great customer service and she resolved my problem quickly. Very happy. Love this app

hushbudz
United Kingdom
About 1 year using the app
DSers replied July 31, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Very easy to use, fast and great support team, they help you with everything.

Divertir Brincando
Brazil
9 months using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 22, 2023

They were very helpful in the explanation of my problem. Highly recommend , great customer service :)

Mr. Grippy
Australia
About 1 year using the app
DSers replied March 23, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 30, 2022

J'ai adoré mon expérience de support avec Lena qui a su répondre à toutes mes questions. Elle a été à l'écoute et efficace. Merci énormément.

WayzKids
Canada
About 1 year using the app
DSers replied November 30, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 16, 2022

Responsive and helpful. Patient and reactive, DSers customer service was amazing on its own thanks Zoe.
Looking forward using DSers more and more.

MrPlaidly
Belgium
About 1 year using the app
DSers replied December 18, 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team