Reviews (31,317)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

August 19, 2024

Great customer service

PlushyProtectors
Poland
DSers replied August 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 2, 2024

Precisei de atendimento hoje pelo chat e foi ótimo. Ainda sou novo na plataforma, mas vou continuar por aqui!

My Bento
Brazil
4 months using the app
DSers replied May 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 26, 2024

Ich habe heute mit nette Isak gechattet und er hat mich sehr schön geholfen und für mich zeit genommen um meine Probleme zu lösen vielen Dank Isak und diese Welt braucht viel mehr wie Ihnen .. Helfen mit Herz!
Danke.

Mylove Mypet
Austria
5 months using the app
DSers replied April 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

Dsers parece não ser um aplicsativo confiável, porque quase sempre dá problema na minha loja da Shopify.

Ecocriative
Ireland
3 months using the app
DSers replied January 21, 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

June 11, 2024

Satisfait bravo à l'équipe

Jeanba Market
Burkina Faso
28 days using the app
DSers replied June 12, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 10, 2024

Isak resolvou meu problema, recomendo !! Sistema prático e didático de operar !!

Fofinhos Shop
Brazil
8 months using the app
DSers replied March 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 21, 2024

Hola buenas tardes, de momento tengo problemas con mi cuenta, estaba funcionando bien y ahora no me deja trabajar

Plan A Solucion
Argentina
8 months using the app
DSers replied January 22, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

May 16, 2024

excelente atendimento

ZIEL
Brazil
3 months using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 27, 2024

Uma ótima explicação, parabéns Wendy

Level Descontos
Brazil
About 2 months using the app
DSers replied May 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 23, 2024

Merci beaucoup Cynthia pour votre aide et votre accompagnement, vous êtes restés avec moi presque 3h pour m’aider à résoudre mon problème, avec une grande écoute !
Je vous la recommande fortement si vous avez un soucis !

Astroglow
France
9 months using the app
DSers replied January 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team