Reviews (31,276)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

June 6, 2024

Tres bonne expérience ,la réponse était précise et avec un brin d'humour grace à Rfimp. Merci encore.

IN DISCOUNT
France
24 days using the app
DSers replied June 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 11, 2024

Personal de ayuda muy eficiente cumple con todo

Versatil Store
Chile
3 months using the app
DSers replied May 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 31, 2024

Gestion des commandes en dropshipping simplifiée, efficace, permettant de se concentrer sur la croissance.
Support réactif, conseils précieux grâce à Jully !
Hautement recommandé!

My Store
France
15 days using the app
DSers replied February 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 30, 2024

muy buen soporte y oportuno gracias a adele

Tienda myfamnet
Chile
7 months using the app
DSers replied January 31, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 5, 2024

Irene , Je voulais simplement exprimer ma gratitude pour votre aide exceptionnelle. Votre professionnalisme et votre dévouement ont été remarquables. Merci beaucoup !

Florera-X
France
3 months using the app
DSers replied May 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 14, 2024

Good and quick help

Visohome
Australia
About 1 hour using the app
DSers replied March 17, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 4, 2024

a Lily foi excelente no atendimento! nota 1000 pra ela!

ShopiAqui
Brazil
26 days using the app
DSers replied June 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Sandy ha sido muy amable y ha solucionado mis dudas muy rápido!

pontemasfriki
Spain
6 months using the app
DSers replied March 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 1, 2024

Wendi

CareSkin®
Italy
About 1 month using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 6, 2024

Nunca habia encontrado un soporte tecnico tan activo, paciente y capacitado como el de desers, hay personas proactivas y con calidad humana, atentos a los requerimiento y dudas de sus clientes, recomiendo 100% este servicio.

Partners Online Store
Chile
6 months using the app
DSers replied March 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team