Reviews (30,461)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

August 13, 2024

Had some issues with my product not loading onto my site (showing as sold out), spoke to a few people to no avail until I got to speak with Isak, 20 minutes later my website is up and running! 20/10 customer service and problem solving skills!!
Thank you Isak for helping me sort everything out and get my shop running! :)

The VoltVault
New Zealand
About 1 month using the app
DSers replied August 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 14, 2024

I cannot find what I need to do review. Holly you were wonderful and just as fast as a bunny you corrected my problem. I am so grateful to you today. Got me back on track ***** 5 star service.

Paula's Critter Corner
United States
3 months using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Very good customer service from Chrissy :)

Accessorize
Australia
About 1 year using the app
DSers replied November 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Hi Sans from DSers was very helpful. He explained the entire process to me and answered other questions I had. Great job!

Diva's Shop
United States
24 days using the app
DSers replied November 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 15, 2024

My friend Aimee helped me with my big issue. I am truly satisfied with this service

Fiksani
Serbia
6 months using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 14, 2024

Maria was fantastic. I am a new user and she answered all my questions patiently. Thank you for helping me get started!

Phantom store
United States
20 days using the app
DSers replied November 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 30, 2024

Vivian from customer support helped me thoroughly with my request. She went out of her way and sent me a screen recording of the steps to guide me.

Miracle Breath
Australia
3 months using the app
DSers replied September 1, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 20, 2024

The app has been good so far. Selena and Rita have handled my enquiry very well. Their communication is very fast. I hope it continues to be this good working with DSers.

Cudodi
Australia
26 days using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 2, 2024

i have got helpful info from Vivian. i was struggling with 2 issues. Vivian helped with explaining so good with help of pictures. i am grateful and i appreciate. thank you

THESMSHOP
Canada
About 1 month using the app
DSers replied September 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 26, 2024

Rita provided excellent assistance in resolving my issue.

EliteDomain
United States
About 1 year using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team