Reviews (31,578)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

January 2, 2025

Great costumer service!! Really appreciate it!!

Nimanda Jewelry
Germany
2 months using the app
DSers replied January 6, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Vivian from support was extremely patient with my questions and very helpful. She answered all of my concerns and got me on my way. Thanks Vivian!

A Dink & a Kiss
United States
About 1 month using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 26, 2024

I had a good response from Aurora and she was most helpful.

Click and Shop
South Africa
About 1 month using the app
DSers replied December 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 20, 2025

it was very helpful

MEMSH
Israel
12 months using the app
DSers replied January 23, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 10, 2024

I had a fantastic experience with Chloe from the DSers customer service team. I ran into a problem with some order in my store, and she really went the extra mile to help me sort it out quickly and smoothly.
Thank you very much!

Wantrol
Hong Kong SAR
7 days using the app
DSers replied November 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 23, 2024

Luna was exceptional, patient, kind, focused and understanding to my needs of the platform and helped me correct MY MISTAKE(s) and made it so SIMPLE for me without having a do over! Thankyou Luna!
-Novel Niche Finds

Novel Niche Finds
United States
7 days using the app
DSers replied November 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 27, 2024

Thank you Wendy for taking the time to solve my problem and for providing me with additional information on how Dsers works.

Broderie d'Art
France
3 days using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 4, 2025

Great app and awesome customer service!

Luminess
United Kingdom
3 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your wonderful review! We’re so glad to hear that you’re enjoying the app and that our customer service team has been helpful. Your support means a lot to us!

If you ever need any assistance, don’t hesitate to reach out—we’re always here for you.

DSers Team

November 28, 2024

Exceptional Support When I Needed It Most!

I am incredibly grateful for the outstanding support I received from Sandy When I reached out for help, I was met with patience, understanding, and professionalism. took the time to listen to my concerns and provided clear guidance that made a significant difference.

Sandy went above and beyond to ensure I felt supported throughout the process. not only addressed my immediate issues but also provided valuable insights that will help me in the future.

I highly recommend Sandy to anyone in need of assistance. It's comforting to know there are people like him who genuinely care and are willing to help. Thank you once again for your exceptional support!

Happy Buy !!!
United States
1 day using the app
DSers replied December 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2024

Exceptional Customer Service! Via helped me a lot on solving my order and stock problems. She is professional and knowledgeable, also she really cares about her client. It’s rare to find such dedicated customer support these days, thanks a lot!

CampyMate
Australia
12 days using the app
DSers replied November 13, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team