Reviews (31,274)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

February 22, 2024

The support service was very efficient. Eden, with great agility and efficiency, presented the solution to the problem. This allowed us to continue - without interruption - with our services.

Pick & Paw
Brazil
About 1 year using the app
DSers replied February 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 31, 2023

Fui atendido pelo Lucas e o atendimento foi simplesmente excepcional!!!

Z3Imports
Brazil
About 1 year using the app
DSers replied November 1, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 20, 2023

I am a new user of dsers, and I was helped today by Lucy to understand how to manage orders and deliveries. Despite my slowness to understand English she remained patient and courteous, and gave me answers to my questions.
Thank you Lucy!

LapinCalin
France
About 1 year using the app
DSers replied July 23, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 8, 2023

Incrivel! Um app completo e com um suporte espetacular! Muito obrigado a Myra pela pronta ajuda no suporte, quando precisei! Muito satisfeito

Mairuska
Brazil
About 1 year using the app
DSers replied April 9, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 31, 2023

I had the pleasure of getting help from Ralla. She was able to help me very quick and solve my problem efficiently and professionally. She did a great job

HarmonyHome
United States
About 1 year using the app
DSers replied November 2, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2021

J'avais un problème avec mes commandes j'ai contacter le service client .
Nephele m'a beaucoup aider et à régler mon problème.

iZBIRA
France
About 1 year using the app
DSers replied December 28, 2021

Hi iZBIRA,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 2, 2023

O atendimento do Dsers é personalizado e diferenciado. A Lena é maravilhosa e me ajudou muito. Muito obrigado Lena. Você merece um aumento de salário. Fica com Deus. Parabéns pelo seu trabalho Lena. O Dsers é uma ferramenta excelente. Obrigado por tudo.

Loja Portela
Brazil
About 1 year using the app
DSers replied March 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 9, 2023

Gostaria de agradecer o excelente atendimento do suporte que a Cynthia realizou fácil atendimento e rápido. Parabéns minha experiencia foi incrível...

CRAVO ROSE
Brazil
About 1 year using the app
DSers replied November 12, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 26, 2023

je suis très satisfaite de l'aide apportée par l'assistent Ders. Très réactive et efficace!
Mes problèmes ont pu être traités . je recommande!

doudi.e
France
About 1 year using the app
DSers replied April 26, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 4, 2023

OMG AUrura is the best. i needed help right away and was just so confused. She understood and got me together quickly. I so glad i got her for my problems I created. She made me feel better and not stupid. Thanks for all you do Aurura

support-luvofmj
United States
About 1 year using the app
DSers replied January 4, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team