Reviews (31,379)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 2, 2019

I was looking for a better app to fullfil my orders and DSers is excatly what I was looking for. No need to pay a VA anymore either so it also saves you a lot of money! Would recommend everyone to use it.

LustyLion
Netherlands
Over 2 years using the app
April 12, 2024

1000% positiva!

VR LIFE - Technology Game Store™
Brazil
About 1 month using the app
DSers replied April 14, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 14, 2024

La applicazione è ottima, il servizio clienti mi ha aiutato a la perfezione, vi ringrazio

mysmartintelligent.it
Italy
17 days using the app
DSers replied May 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 30, 2024

Today I received amazing service from a representative named - Olivia
Very caring and attentive. And also very patient even though I had a lot of questions and as a beginner I don't really understand how everything works. Gave me a precise explanation and really there is no such service anywhere, thanks for the help :)

visagelens
Israel
DSers replied May 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 11, 2024

Aime pudo resolver mis inquietudes, excelente atención, y muy rápida

saludos cordiales

Lila

Mi tienda
Peru
29 days using the app
DSers replied April 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 23, 2024

Prafait personne très réactive et qui t'explique tout dans tous les détails ! vraiment très pro !

Ma boutique
France
25 days using the app
DSers replied April 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 14, 2024

Very good support. When I contacted the Dsers support, I received an response within a few moments. Sandy was able to help me with my problems very quickly and now everything is working perfectly. Very fast, professional and helpful support. Thank you so much.

LYRA
Germany
DSers replied April 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 25, 2024

Eu tinha uma duvida no envio dos pedidos. e Fui bem atendida pela Jully. Obrigada pela atenção. Duvida esclarecida.

Lobo Shoppe
Brazil
About 1 month using the app
DSers replied January 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 15, 2020

Love this app above all else so far! It is free and it helps me fulfill all of my orders in no time. Fast support chat if needed and always spot on help and solutions! Will never be using anything else at this point!

OOOVIN
Netherlands
About 2 years using the app
January 13, 2021

Violet from customer chat of this app was so helpful. She taught me how to solve my issue easily, quickly and painlessly. I wish all support professionals anywhere are like her. Great job!

Xolvu™️
United States
About 2 years using the app
DSers replied January 13, 2021

Hi Xolvu™️,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team