Reviews (31,376)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

January 7, 2020

An essential application for the functioning of the company, it is certainly a key partner of my business. All I have to say is thank you!

The Best Acessórios
Brazil
Almost 2 years using the app
Edited March 9, 2021

Jessica from DSers is fast in support and helps with everything you get stuck with. Friendly and make sure you are getting helped fast. Way better als ordering in bulk is very nice!

VerkoopVink
Netherlands
Almost 2 years using the app
DSers replied January 14, 2021

Hi VerkoopVink,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 11, 2020

I had a problem with my first order and Meena from the Dsers Team helped me find the solution very fast. Very good reactivity and support, I 100% recommend!

Minabelle.fr
France
Almost 2 years using the app
DSers replied October 20, 2020

Hi Minabelle.fr,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 12, 2024

Merci Vivian

Copet
France
29 days using the app
DSers replied March 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 27, 2024

Sehr nette Mitarbeiter, sehr kompetent und hilfsbereit. Vielen Dank.

king-shop
Germany
19 days using the app
DSers replied April 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 9, 2020

this is the best app on shopify, it helps me like if i had an employee. Thanks a lot for the guy that creat it!!

Barato e Seguro
Brazil
Almost 2 years using the app
January 11, 2021

I've just started a few weeks ago (with e-commerce), so I'm a newbie:) The Dsers app is an amazing tool to work with, but I have encountered some issues because it's a lot of information to handle when starting. I want to give big thumbs up to the Dsers support team, quick responding time, and they are very helpful and don't give up that easy. Keep on the good work guys! Daniel

Decomline Store
Netherlands
Almost 2 years using the app
DSers replied January 12, 2021

Hi Decomline Store,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. We are always here to give it everything we’ve got to provide an excellent dropshipping experience to all users. Happy dropshipping with DSers!

DSers Team

March 1, 2024

Minha duvida foi resolvida com muita claresa e rapides. Atendente atenciosa.

Ecentralexpress
Brazil
29 days using the app
DSers replied March 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 30, 2024

Merci à Chrissy pour son aide. J'avais plusieurs problèmes par rapport à la synchronisation de ma boutique, dsers et mon compte aliexpress. Chrissy m'a répondu très rapidement, avec politesse et bonne volonté. Elle m'a guidée jusqu'aux moindres détails et a réussi à résoudre mon problème. Merci encore ! Si j'ai un problème par la suite, j'aimerais tellement retomber sur cette personne. +++++

DolceLove
France
30 days using the app
DSers replied January 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 14, 2024

Satisfied

Crescent Moon
United Kingdom
26 days using the app
DSers replied March 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team