Reviews (31,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 6, 2020

------------------------------------------------
SAV très réactif.
Je conseille Fortement . ----------------------------------------------

HENSA
United Kingdom
About 1 year using the app
DSers replied October 26, 2020

Hi HENSA,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 6, 2020

j'avais des soucis avec une commande qui ne passait pas et un de leur collaborateur Barret m'a gentiment aidé , il a été très réactif et super patient jusqu'à obtention de la solution. je recommande cette application

luxury lidia
Belgium
About 1 year using the app
DSers replied October 26, 2020

Hi luxury lidia,

We will make sure to pass the word to our customer service team and let them know you really enjoyed working with them. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 10, 2024

Chrissy a été d'une très grande aide. J'étais bloquée pour continuer à travailler sur Dsers et elle a su débloquer rapidement et efficacement ma situation. Je peux continuer à travailler sans attendre. Merci à elle.

Life bandoulière
France
8 days using the app
DSers replied May 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Funciona de maravilla

ilNicolino
Chile
12 days using the app
DSers replied April 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 28, 2020

After using OBERLO for many years, I couldn't think of a better product on the market. Yes there is. DSERS is amazing! It can do everything for free. It works perfectly.

TrendsWelt
Germany
About 1 year using the app
DSers replied November 2, 2020

Hi TrendsWelt,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our app. DSers will continue trying its best to provide excellent dropshipping experience. Happy dropshipping with DSers!

DSers Team

October 28, 2020

These guys are great I was having problems getting an order to go through since the supplier was out and i contacted customer service they had a very quick response time and helped me solve the problems very quickly i would definitely recommend them!

Applex
Germany
About 1 year using the app
DSers replied October 28, 2020

Hi Applex,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service teams try their best to be responsive to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 30, 2020

great I really liked the application it helps order processing a lot, it makes my life easier, processing is very fast and I have a tip to improve order processing with upsell, put the option to filter customers with 2 orders or more

Tendência Center
Brazil
About 1 year using the app
DSers replied December 30, 2020

Hi Tendência Center,

We really appreciate your review of DSers. We will take your suggestions into consideration! It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 14, 2021

The employee tried very hard to solve the problem with me. Super !!! If only there was such great advice everywhere

mogihom
Austria
About 1 year using the app
DSers replied January 14, 2021

Hi mogihom,

We are grateful for your review of our customer service. Our customer service team is always available to answer any of your questions to solve your problems. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 20, 2024

tem sido uma lastima, simplesmente parou de funcionar

Lupiivariedades
Brazil
Over 1 year using the app
DSers replied January 21, 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

November 23, 2020

DSers is amazing! Their support team is super quick and helpful :) I couldn't run my online store without them!

Charibi
New Zealand
12 months using the app
DSers replied November 24, 2020

Hi Charibi,

We are glad you enjoy using DSers. Thank you for your review of our App and customer service. We will continue making sure to provide the best service. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team