Reviews (31,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 23, 2020

DSers is amazing! Their support team is super quick and helpful :) I couldn't run my online store without them!

Charibi
New Zealand
12 months using the app
DSers replied November 24, 2020

Hi Charibi,

We are glad you enjoy using DSers. Thank you for your review of our App and customer service. We will continue making sure to provide the best service. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

October 10, 2020

I use this app since the beginning of 2020, it is great! It has lots of features for processing orders that I don't see in similar apps. Customer service is absolutely helpful and kind. Highly recommended.

Reybe
Italy
12 months using the app
DSers replied October 20, 2020

Hi Reybe,

We are happy to learn that DSers is really helpful for you when processing orders. DSers will continue working hard to provide the best dropshipping experience for all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 11, 2019

PERFECT app with perfect customer service! Everytime I had a problem DSERS were very fast in responding!

Babyworld4me
Netherlands
12 months using the app
January 31, 2024

PERSONA MUY PROFESIONAL,MIL GRACIAS ALICIA

Mi tienda
Spain
16 days using the app
DSers replied February 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 13, 2020

I could not ask for a better app or better customer service. I rely heavily on this app because it allows me to keep track of inventory and place orders with a click of a button, without having to manually enter customer information. It also connects to Admitad, so that you get your affiliate cash back commission, as well as PayPal, so that when a package is shipped, the tracking is automatically added to PayPal, in addition to Shopify. Additionally, DSers has added a reporting feature, so that you can track the money coming into your store, minus the cost of goods sold (COGS). This is an app that I rely on heavily on a daily basis and could not live without.

StunReal
United States
11 months using the app
DSers replied October 19, 2020

Hi StunReal,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you rely on heavily on a daily basis! We will continue working hard to provide the best dropshipping experience for all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 24, 2020

I used this app since few month and she is perfect, the client support is awesome, they answer me each time quickly on the FB page

FrenchBeautyShine
France
11 months using the app
DSers replied November 24, 2020

Hi FrenchBeautyShine,

We really appreciate your review of our app and customer service. Our customer service team tries their best to be responsive to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2020

I'm a starter, this app is friendly and easy to use, support team is fast and clear with response, I sure be working with them in future, thank's DSers great work.

ePOP-world
Netherlands
11 months using the app
DSers replied October 26, 2020

Hi ePOP-world,

We really appreciate your review on DSers and our customer service. Our customer service teams try their best to be responsive to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 24, 2020

I used the app for importing AliExpress listings to my Shopify, and then order details into AliExpress :) customer service was polite and fixed my problem fast

hoesje met koord ✨
Netherlands
10 months using the app
DSers replied October 25, 2020

Hi hoesje met koord ✨,

We are happy that you are enjoying dropshipping with DSers. We really appreciate your review. DSers will continue working hard to provide the best dropshipping experience for all users. Happy dropshipping with DSers!

DSers Team

September 28, 2020

Suporte tá de parabéns. Recomendo! Sempre que solicitado me atendem muito bem com praticidade e eficiência.

JM Shop
Brazil
10 months using the app
DSers replied November 2, 2020

Hi JM Shop,

Thank you so much for your review. We are glad to know that you like our customer service. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 26, 2020

Really easy to use and great service. I have tried several other fulfillment apps, but I've settled on this one. I use it in several stores and it saves me tons of time.

Diamond Art Fans
Mexico
10 months using the app
DSers replied November 26, 2020

Hi Diamond Art Fans,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our app and service. DSers will continue trying the best to provide an excellent dropshipping experience. Happy dropshipping with DSers!

DSers Team