Reviews (31,285)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 13, 2021

Very good application, support responded quickly when I needed it, Zark served me very well and was very helpful.

Loja Empório Web
Brazil
About 1 year using the app
DSers replied October 13, 2021

Hi Loja Empório Web,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

September 6, 2023

I needed help from support today and Berlin was very helpful. He was very quick and efficient in solving the problem.

Viver Moderno
Brazil
About 1 year using the app
DSers replied September 8, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 29, 2024

Rita was a got and Profesional Support

Perffugo
Lithuania
About 1 year using the app
DSers replied March 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 17, 2021

Excellent app and amazing support, thanks to June my problem was fixed within minutes. I definitely recommend this to everybody using Shopify and Aliexpress.

homevio1
Germany
About 1 year using the app
September 7, 2022

Had issues. Got swift response/brief training for next time. Thanks Lucy, for extraordinary support

Fine Choice Store
United States
About 1 year using the app
DSers replied September 7, 2022

Hi,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 11, 2023

Support is great

BRD Variedades
Brazil
About 1 year using the app
DSers replied December 12, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 2, 2023

Neva was very fast to help me and I saved many time decause practically there was not any delay. Big thanks for such work!

Snegularclass
United States
About 1 year using the app
DSers replied February 2, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2022

I'm impressed with the speed of support and the resolution of my issue. Congratulations on the excellent service!

AmeiQuero
Brazil
About 1 year using the app
DSers replied October 7, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2022

The people working in support were super attentive and friendly! They sent me screenshots which helped me to realize what I was doing wrong.
They also showed me the solution to my problem and helped me a lot.

carolcaroline
Brazil
About 1 year using the app
DSers replied November 13, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2022

I needed assistance with fulfillment and thank God customer service is 24/7. Customer Service Rep. Eden helped me solve my problem with in minutes. very good help, very nice and great customer service Eden Very grateful...him very good professional wow wow God bless you.

SHOELY ONE
United States
About 1 year using the app
DSers replied October 23, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team