Reviews (31,367)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

January 12, 2021

i had a litlle problem in my account and when i text DSERS they reply me very fast im so thankful to u "Jesse" u were really helpfull

Collectif Premium
Poland
9 months using the app
DSers replied January 12, 2021

Hi Collectif Premium,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team (especially Jesse) and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 10, 2020

Kevin was quick to resolve my questions and concerns regarding order processing and fulfillment. He provided me with a step-by-step guide on how to get my orders processed via Dsers. He also pointed to me about the importance of getting my products mapped correctly. His help was immense because I had already lost 3 sales because I didn't know what steps to take after the orders come in. Kevin, for your help, I remain very grateful. Thank you!

Remote Practice Managers
United States
9 months using the app
DSers replied November 16, 2020

Hi Remote Practice Managers,

We will let our customer team know that you had a great experience with them, especially with Kevin. Thank you so much for your feedback. We will keep improving DSers on providing the best dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 29, 2020

Super Dser au top et très réactif incroyable.
toujours dispo il n'hésite pas à envoyer des captures d'écran au top. thanks Violet

beautybypops
France
9 months using the app
DSers replied December 29, 2020

Hi beautybypops,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 1, 2018

It's super fast to place orders on AliExpress. But need to add more tips to guide new users. Hope that it stays free

Yorozuya.8
China
9 months using the app
December 28, 2020

is the best application to manage all the orders I've used, very simple to use and with excellent support, always willing to help.

Stop Aqui
Brazil
9 months using the app
DSers replied December 29, 2020

Hi Stop Aqui,

We really appreciate your review of our app and customer service. We are always here to provide everything we can. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 29, 2020

I was needed help because I had a problem and I contacted the support. The person who spoke to me was very helpful and replied very fast to help me. If you need help guys don't hesitate to ask them

Markam
Martinique
8 months using the app
DSers replied October 29, 2020

Hi Markam,

We really appreciate your review on our customer service. Our customer service teams try their best to be responsive to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 18, 2024

a Emma foi atenciosa =]

Melhor Casa e Jardim
Brazil
9 months using the app
DSers replied March 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 4, 2024

assistenza ottima, super disponibili.
Grazie

Ireka Hub - Online Store
Italy
About 2 hours using the app
DSers replied March 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 13, 2021

it´s a excelente app and the support war very helpfull and kind.
i had a problem and the support was quick and always very polite

Buginga Store
Brazil
8 months using the app
DSers replied January 13, 2021

Hi Buginga Store,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 25, 2020

I really like this app. This is simple for use with aliexpress. I recommend it for dropshipping for sure.

La Maison du Porte-Clé
France
8 months using the app
DSers replied October 25, 2020

Hi La Maison du Porte-Clé,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your feedback. We will keep improving DSers for better dropshipping experience. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team