Reviews (31,280)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

February 2, 2023

Neva was very fast to help me and I saved many time decause practically there was not any delay. Big thanks for such work!

Snegularclass
United States
About 1 year using the app
DSers replied February 2, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2022

I'm impressed with the speed of support and the resolution of my issue. Congratulations on the excellent service!

AmeiQuero
Brazil
About 1 year using the app
DSers replied October 7, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2022

The people working in support were super attentive and friendly! They sent me screenshots which helped me to realize what I was doing wrong.
They also showed me the solution to my problem and helped me a lot.

carolcaroline
Brazil
About 1 year using the app
DSers replied November 13, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2022

I needed assistance with fulfillment and thank God customer service is 24/7. Customer Service Rep. Eden helped me solve my problem with in minutes. very good help, very nice and great customer service Eden Very grateful...him very good professional wow wow God bless you.

SHOELY ONE
United States
About 1 year using the app
DSers replied October 23, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 8, 2023

Atendimento incrível. Lena muito atenciosa e simpática. Parabéns pela incrível profissional na equipe!

Bluest
Brazil
About 1 year using the app
DSers replied June 8, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 4, 2022

I had a problem and try to contact DSers Facebook inbox. The CS Colins is really helpful. Quick response and reply with screen capture.

Aesthetic Items
Hong Kong SAR
About 1 year using the app
DSers replied January 4, 2022

Hi Aesthetic Items,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 10, 2023

Top notch support. I was looking to implement functionality but am brand new to using DSers. I chatted into support with a response in less than a minute. I explained what I was looking to accomplish. Minnie assisted me step by step through multiple questions and scenarios and stuck with me as I implemented the solutions to what I needed to do with care and patience. Fantastic support! Thank you!

Luxher Leggings
United States
About 1 year using the app
DSers replied May 10, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 3, 2021

It's a awesome app! And the support it's amazing!!! I use them since I start to sell and the app helps me a lot.

Lion Soul Store
Brazil
About 1 year using the app
DSers replied February 4, 2021

Hi Lion Soul Store,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our app and customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Happy dropshipping with DSers!

DSers Team

August 5, 2020

If you need a fulfillment app, look no further. It works great and the support team is incredibly responsive. We highly recommend it!

WunderHaas
United Kingdom
About 1 year using the app
February 21, 2023

Great support! I had a question and Emma fixed it right away! Then I had another question, and she was there with the right advice! 5 stars!!!

Goodbion
Netherlands
About 1 year using the app
DSers replied February 26, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team