Reviews (31,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 30, 2020

Best customer service I've ever experienced!!! Easy to use and import products. Thanks again Rona for your help! :)

TrendTicker24
Germany
7 months using the app
DSers replied November 30, 2020

Hi TrendTicker24,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review of our app and customer service. DSers will continue working hard to provide the best dropshipping experience for all users. Happy dropshipping with DSers!

DSers Team

December 28, 2020

Very fast and efficient customer support, Jesse solved my problem in seconds. The application is also easy to master.

Kyojin
Australia
7 months using the app
DSers replied December 28, 2020

Hi Kyojin,

We will let our customer team know that you had a great experience with them, especially with Jesse. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 24, 2020

Amazing customer service! They replied very fast and answered to all of my questions! You guys can go ahead and download that app you won't be disappointed!

BYB.
Canada
7 months using the app
DSers replied October 25, 2020

Hi BYB.,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service teams try their best to be responsive to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Thank you for your support Vivian :) great support

Kaimboo
Italy
1 minute using the app
DSers replied April 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 6, 2024

Aimee

StudioArmor
United States
1 day using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 1, 2020

The app is easy to use, everything works great and the support team is very efficient. When I needed it, they helped me very quickly. Thank you!

Techdrop Oficial
Brazil
7 months using the app
November 24, 2020

Really happy with this app. It works smoothly and the customer service is super quick and helpful. Can not recommend enough!!!

WunschDealer24
Netherlands
7 months using the app
DSers replied November 24, 2020

Hi WunschDealer24,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. DSers will continue working hard to provide the best dropshipping experience for all users. Happy dropshipping with DSers!

DSers Team

December 30, 2020

Im very happy with the good service that they gave me. Also the applection is working really good like I expected.

Daydeals
Netherlands
6 months using the app
DSers replied December 30, 2020

Hi Daydeals,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers on providing a fabulous dropshipping experience. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 13, 2021

The DSERS support team is very helpful, i had issues with mapping and orders as i use the app wide bundle. The support team helped me to go through all the steps and even fixed one order for me. Very patient and helpful, thank you :)

Amynia-brush
United Kingdom
6 months using the app
DSers replied January 13, 2021

Hi Amynia-brush,

We will let our customer team know that you had a great experience with them. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited October 31, 2020

The support is very responsive and very efficient (Reply on Saturday)
They even made a manipulation for me.

Aera Harmony
France
6 months using the app
DSers replied November 1, 2020

Hi Aera Harmony,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team