Reviews (31,277)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

June 10, 2022

I did the migration of my previous data, and the support is nice. ...................................

SmartHarnais™
United Kingdom
About 1 year using the app
DSers replied June 12, 2022

Hello,

Glad to hear that the migration from Oberlo went well and welcome to DSers!
Don't hesitate to contact us in the future if you need help!

DSers Team

November 6, 2022

Stephanie thanks alot dear.
I was stuck with this for two days and when I decided to ask for dsers help she did figure the issue in few minutes and she illustrated that with a video.
Thanks alot Stephanie .You are the best!

homestyli
United Arab Emirates
About 1 year using the app
DSers replied November 7, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 23, 2024

Vivian, was super helpfull. responded immmediately and fixes the problem for me with 5 mins. I would give Dsers and Vivian a 100/100

Vareona
Australia
15 days using the app
DSers replied June 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2023

The customer service is truly exceptional, offering effortless communication and a user-friendly experience. I highly recommend it.

trendyos.com
United Arab Emirates
About 1 year using the app
DSers replied June 27, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited August 9, 2023

Très bon service. La personne est à l'écoute et a compris parfaitement mes 3 demandes. Pour chacune d'entre elles , le conseiller DSERS a trouvé une solution. Un grand bravo. le temps d'attente était de zéro seconde, la personne a répondu tout de suite au chat en ligne. Une grand merci et belle journée.

bebes et enfants
Switzerland
About 1 year using the app
DSers replied July 21, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 7, 2024

Needed help with set up with my store and Sherry came to the rescue! She help with all the issues and had answers to all my questions! Greatly happy with her service!

Loose Props
Australia
6 months using the app
DSers replied May 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 4, 2024

Dser Dropshipping's chat support, spearheaded by the friendly and knowledgeable agent Isla, ensures entrepreneurs receive personalized assistance promptly. With Isla's expertise and dedication, users can confidently navigate any challenges or queries they encounter, enhancing their overall dropshipping experience. Trust in Isla and the Dser team to provide reliable support as you navigate the complexities of the e-commerce realm.

HOMETECH FUSION
United Kingdom
10 months using the app
DSers replied April 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2021

Obrigado pelo atendimento Jessica!! ;) atenciosa e não deixou o tempo passar para resolver! gratidão linda!

temdetudu
Brazil
About 1 year using the app
DSers replied October 25, 2021

Hi temdetudu,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2022

Tiffany quickly solved my issue, she is really a great help and saved my day! Thank you so much friend!

Flash Discount UK
United Arab Emirates
About 1 year using the app
DSers replied October 7, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 30, 2023

Sylvia was incredibly quick to resolve my problem, she was very polite and friendly, Dsers is certainly lucky to have collaborators like her!

Nexxus Store
Brazil
About 1 year using the app
DSers replied November 1, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team