Reviews (31,364)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

April 15, 2021

The Customer service of DSers is perfect! The most helpfull person (Beenle) is such a nice person! Thanks a lot Beenle i love you!

spreat.nl
Netherlands
About 1 year using the app
DSers replied April 15, 2021

Hi spreat.nl,

We will let our customer team know that you had a great experience with them! DSers is always here to solve any of your problems. Don't hesitate to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 12, 2022

I had some issues with mapping of prodcuts to Dser, and support help me solving he issue right away. I was happy with the support.

The HANDetox
United States
About 1 year using the app
DSers replied July 12, 2022

Hi,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 3, 2024

Villanelle, was very patient with me as I had internet difficulties, she was informative on what I needed to do next and kept me updated as I waited for the internet to speed up, she had professional customer service skills which made me secure that I chose the right drop-shipper.

Cozy Cloth Haven LLC
United States
3 months using the app
DSers replied June 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 26, 2024

Sherry was amazing to help even on a Sunday afternoon. great job thanks for help

jumpy.ing
India
4 months using the app
DSers replied May 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 20, 2022

Support au top, on m'a réglé mon prblm rapidement, merci à Tiffany. pblm de co avec cpt ali et dsers

Dreamly.original
France
About 1 year using the app
DSers replied June 23, 2022

Hi,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 20, 2022

SENSACIONAL!!!! Este está sendo o atendimento da JESSICA para a minha necessidade. Super atenciosa em busca da solução. Ótimo e rápido atendimento.

Dezla - Conectando pessoas com os melhores produtos.
Brazil
About 1 year using the app
DSers replied November 20, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited March 18, 2021

Merci Glad, pour votre aide, sans vous je n'y serais jamais arriver. L'application DSERS est vraiment bien. Je la recommande. Encore merci.

TRAVEL MOVING
France
About 1 year using the app
DSers replied January 24, 2021

Hi TRAVEL MOVING,

We will let our customer team know that you had a great experience with them, especially with Zephyr. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 12, 2022

the rep helped me figure out the process. very knowledgeable about the resources provided. thank you very much

Decorbydasheik
United States
About 1 year using the app
DSers replied October 12, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 20, 2022

Big thanks to Colins for amending my issue with my account. Highly recommend this app, it's very useful for aliexpress use.

Fintastic Fish
Australia
About 1 year using the app
DSers replied February 20, 2022

Hi Fintastic Fish,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

May 6, 2022

Le service client est au top !!! Très réactif, courtois et aimable, ça fait plaisir!
Vraiment je recommande !

getheadly
France
About 1 year using the app