Reviews (31,285)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

June 20, 2024

muy bueno, resuelve todas las dudas y ayuda con tu tienda.

Space Light
Chile
2 months using the app
DSers replied June 23, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 30, 2024

Today I received amazing service from a representative named - Olivia
Very caring and attentive. And also very patient even though I had a lot of questions and as a beginner I don't really understand how everything works. Gave me a precise explanation and really there is no such service anywhere, thanks for the help :)

visagelens
Israel
DSers replied May 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 28, 2021

Really interactive support Team,, for me the Dsers is one of the best Shopify applications out of the market so far,, I’ve asked a question and likely 6 minutes I’ve got an awesome lady named Ruby walked me through my issue ,, I told her I was a totally beginner she said no problem sir ,,, she gave me all the possible ways in order to work my issue out ,,, and even my several issues took her like over an hour to figure it out ,,,, she walked me anyway till soling out all my issues and wished me a BRILLIANT day ,,, what a professional kind support team ,, that’s why i’m using Dsers since 2020 and i did used it for my 2nd store as well ,,, and i will never look out or change my lovely application ,, thank you Rubby for being so patient with me as a total dropshipping beginner ^^ . Lovely prestigious Dsers as EXPECTED ^!^

sympamacuisine
France
Almost 3 years using the app
DSers replied May 30, 2021

Hi sympamacuisine,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 12, 2024

1000% positiva!

VR LIFE - Technology Game Store™
Brazil
About 1 month using the app
DSers replied April 14, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Prafait personne très réactive et qui t'explique tout dans tous les détails ! vraiment très pro !

Ma boutique
France
25 days using the app
DSers replied April 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 11, 2024

Aime pudo resolver mis inquietudes, excelente atención, y muy rápida

saludos cordiales

Lila

Mi tienda
Peru
29 days using the app
DSers replied April 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 14, 2024

Very good support. When I contacted the Dsers support, I received an response within a few moments. Sandy was able to help me with my problems very quickly and now everything is working perfectly. Very fast, professional and helpful support. Thank you so much.

LYRA
Germany
DSers replied April 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Eu tive um dos melhores atendimento com a blanca ela foi incrivel e paciente no atendimento. obrigado blanca

My Store
Brazil
10 days using the app
DSers replied May 26, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 25, 2024

Eu tinha uma duvida no envio dos pedidos. e Fui bem atendida pela Jully. Obrigada pela atenção. Duvida esclarecida.

Lobo Shoppe
Brazil
About 1 month using the app
DSers replied January 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 15, 2024

todo bien

Mascotas Y Mas
Spain
11 months using the app
DSers replied May 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team