Reviews (31,537)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

April 26, 2023

I'm just beginning my journey with dropshipping, yesterday I had a few issues but Olivia came across and helped me with all my troubles. She was very professional, kind and she answered my questions expeditiously. I can only recommend her and wish to meet more people like her on the support.

Pochori
United Kingdom
About 1 year using the app
DSers replied April 26, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 20, 2023

Emma was quick to response and helpful.
She even informed me as soon as the problem was solved.
Thank you a lot, Emma!!!!

La Minette
Switzerland
About 1 year using the app
DSers replied October 22, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 27, 2022

muito top o atendimento nunca vi igual, muito bem atendido recomendo muito, muito educado e bem explicado muito obrigado

magnobeaute
France
About 1 year using the app
July 3, 2023

Lucy care of me in amazing way. she don't give up even was hard problem to solve because my poor skills.
She give me the right information and lead me step by step.
Pleasant kind and professional at the same time
Great experiences and great support.
Riccardo
Italy

Riccardo

PETANDBEAUTY
Italy
About 1 year using the app
DSers replied July 3, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 24, 2023

I had one question and got all the attention I needed in 1 minute!. Great app! Villanelle was great!

Batom Rouge
Brazil
About 1 year using the app
DSers replied January 25, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2023

Great Customer support, I would like to thank Ms. Blanca for her amazing and super quick support

My Store
United Arab Emirates
About 1 year using the app
DSers replied October 30, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 29, 2020

DSers is a must if you want to improve your sales on your shop !
And if you have any problem, feel free to contact to the help desk; they will sort this out right away !!!!
Thanks to all of you guys !

Couleurs Gateaux
France
About 1 year using the app
DSers replied November 29, 2020

Hi Couleurs Gateaux,

We will make sure to pass the word to our customer service team and let them know you really enjoy working with them. DSers is always here to improve your dropshipping experience and solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 13, 2020

It's the second app I use for my store and it has worked out way better! You can process multiple orders at the same time, so you save a lot of time. Very friendly UX as well. I Recommend!!

Planeta Capital
Brazil
About 1 year using the app
August 19, 2022

fui muito bem atendido por Zoe, atendimento nota 10, me atendeu super rápido, tirou todas as minhas dúvidas e me ajudou com um problema no processamento de pedido.

MultiProdutosBR
Brazil
About 1 year using the app
DSers replied August 22, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 29, 2022

I had a chat with Emma. She answered very fast with a lot of information and was very helpful and sweet. Thank you very much! This was my second time interacting with DSers customer support and both times i was very happy with it!

fuchsstudios
Switzerland
About 1 year using the app
DSers replied August 29, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team