Reviews (31,276)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

April 28, 2024

Atendimento rapido e extremamente profissional

Marlon Store
Portugal
17 days using the app
DSers replied April 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 12, 2024

Merci Vivian

Copet
France
29 days using the app
DSers replied March 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 22, 2024

Excelente atendimento bem explicado passo a passo!

Guia Ofertas
Brazil
18 days using the app
DSers replied April 24, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 1, 2024

Minha duvida foi resolvida com muita claresa e rapides. Atendente atenciosa.

Ecentralexpress
Brazil
29 days using the app
DSers replied March 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 14, 2024

Satisfied

Crescent Moon
United Kingdom
26 days using the app
DSers replied March 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 30, 2024

Merci à Chrissy pour son aide. J'avais plusieurs problèmes par rapport à la synchronisation de ma boutique, dsers et mon compte aliexpress. Chrissy m'a répondu très rapidement, avec politesse et bonne volonté. Elle m'a guidée jusqu'aux moindres détails et a réussi à résoudre mon problème. Merci encore ! Si j'ai un problème par la suite, j'aimerais tellement retomber sur cette personne. +++++

DolceLove
France
30 days using the app
DSers replied January 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 22, 2024

Je remercie Lucy, elle à su m'aider convenablement et dans un délais très court. Ses conseils ont étaient très pertinents :)

Éclat d'Amour
France
29 days using the app
DSers replied January 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 7, 2024

No chinese can use, it sucks

popinker
China
About 1 hour using the app
DSers replied June 10, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

What do you mean by "No chinese can use"?

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

April 15, 2024

Excelente atención de Wendy, resolvio mis dudas de forma clara y con rapidez.

My Store KTA
Colombia
17 days using the app
DSers replied April 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 13, 2024

legal

PromoExpress
Brazil
About 1 hour using the app
DSers replied August 15, 2024

Hello there!

Thank you very much for your review. Feel Free to share more details about what you mean.
We'd be happy to hear more from you.
Cheers! Happy dropshipping with DSers!

DSers Team