Reviews (31,361)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

April 12, 2024

I sent a message and got an immediate response from Sandy, I did not even have time to click away from my tab because I thought it would take some time before I got a response. Anyways, I had a pressing concern about how payments were processed as this is my first experience with dropshipping and all the logistics overwhelmed me but Sandy answered all my questions in detail. Incredible response team and got great help. Customer service is top notch.

ZephCoffee
United States
10 months using the app
DSers replied April 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2023

Olá fui atendida pela Alice, que me atendeu muito bem, muito prestativa e me ajudou a resolver meu problema e tirar minha dúvidas. Foi a primeira vez que entrei em contato e gostei muito, estão de parabéns!!

MixdaDeni
Brazil
About 1 year using the app
DSers replied September 11, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 27, 2022

Dsers is more simple to use than Oberlo. Not complicated. And more importantly, I can get help right away; I don't have to wait for a day to get a reply. Luna is amazing. She answered my questions and showed me where to go. Kudos to that.

BinkNBlue
Canada
About 1 year using the app
DSers replied June 28, 2022

Hi,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 28, 2023

Aurora was great. She saved my day :) Was very skillful and helpful. I look forward to making some new orders

4Pawsandyou
United Kingdom
About 1 year using the app
DSers replied March 1, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 13, 2021

Estou super satisfeito pelo atendimento, me ajudou bastante na minha dúvida e resolveu o meu problema

loja shopping livre
Brazil
About 1 year using the app
DSers replied July 13, 2021

Hi loja shopping livre,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 29, 2022

Villanelle gave me a great service. Fast, Responsive, quick fix. Easy lemon peasy ;) Highly recommend!

Lions Den Jewelry
United Kingdom
About 1 year using the app
DSers replied June 30, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 29, 2024

Rita was a got and Profesional Support

Perffugo
Lithuania
About 1 year using the app
DSers replied March 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 13, 2024

thank you, Vivian, for the best service
you are so good with me
thank you

4Season Attire
United Kingdom
6 months using the app
DSers replied May 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 1, 2021

Zark helped me very much, great service!
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Rhein Trends
Germany
About 1 year using the app
DSers replied July 1, 2021

Hi Rhein Trends,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 30, 2021

Atendimento excelente, rápido e muito atenciosos, estão de parabéns pelo atendimento, um exemplo para todos os suportes das empresas

Fácil de Usar
Brazil
About 1 year using the app
DSers replied March 30, 2021

Hi Fácil de Usar,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team