Reviews (31,537)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

December 27, 2022

Clary, Congrats on the support service! Very helpful and attentive to customer needs! Dsers has a fantastic team!

Mundo Market
Brazil
7 months using the app
DSers replied December 28, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 26, 2022

Tive o melhor suporte com uma pessoa maravilhosa que resolveu meu problema rapido,estava desesperado e consegui me acalmar depois desse suporte perfeito

Joy muito obrigadp pelo suporte,5 estrelas pra voce.

Foca Tudo
Brazil
7 months using the app
DSers replied December 26, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 10, 2024

Incrivel!! Fui atendido pela Villanelle simplesmente foi paciente e brutal comigo!

Facil e Pratico
Portugal
9 days using the app
DSers replied March 11, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 25, 2022

I just had a chat with Chris who helped me understand the platform better, and how to solve my problem. The more we talked, the more questions I had and he was able to answer all of them. Really glad I'm using DSers!

Mozen Home
United States
7 months using the app
DSers replied November 27, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 9, 2023

Great service from Irene via Facebook Messanger, helped me out to solve a few problems that I was having. Was very quick with responding with easy to follow steps!

Pet Store Collective
Australia
7 months using the app
DSers replied January 9, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 6, 2022

Great application with great customer service ! Great application with great customer service!Great application with great customer service!Great application with great customer service!Great application with great customer service!Great application with great customer service!

Oulapo
France
7 months using the app
DSers replied January 7, 2022

Hi Oulapo,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 12, 2022

Very user-friendly and easy to navigate. Also response from the online support time is prompt. Recommend!!

D.M.(DOING ME)Official Store
China
7 months using the app
DSers replied January 13, 2022

Hi D.M.(DOING ME)Official Store,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 14, 2022

After I had some problems with my tracking numbers, Chris helped me out perfectly and solved my problem. Very happy with the support that has been delivered, would definitely recommend

Incredi-Paw
Netherlands
7 months using the app
DSers replied January 17, 2022

Hi Incredi-Paw,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 29, 2022

This product works great, and the support really is top-notch. Super fast, helpful and straight to the solutions. Great support form Jessica, and hugely appreciated her assistance. Highly recommend DSers.

EFFENTII
United States
7 months using the app
DSers replied November 29, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 20, 2022

Die App ist super und übernimmt einige wertvolle Arbeiten im täglichen Prozess mit meinem Shop und Fulfillment. Der Support (bei mir "LUCY") ist super hilfreich und antwortet auf jede Nachricht innerhalb von ca. 40-60 Sekunden. Das ist einfach genial!

LED-Cap™
Switzerland
7 months using the app
DSers replied December 20, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team