Reviews (31,280)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

May 26, 2024

Serena was perfect and efficient.

PerfectiPaw
France
3 months using the app
DSers replied May 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 20, 2023

A olívia me atendeu muito bem ! Foi muito atenciosa e resolveu meu problema com facilidade e agilidade!

Tenho tido boas experiencias com a Dsers, é um prazer trabalhar com vocês!

JUJUBA PRESENTES
Brazil
About 1 year using the app
DSers replied July 23, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 9, 2023

Great service, fast and helped me with a question I had. Congratulations! I recommend!

GSSMarket
Brazil
About 1 year using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 17, 2023

fiquei impressionado com a atenção do atendimento da colaboradora
Nephele
incrível o atendimento, me surpreendi muito e tive tudo resolvido com o maximo de atenção

Seu Agora
Brazil
About 1 year using the app
DSers replied January 17, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 15, 2024

Since this was my first request for help with Dsers , Chrissy was very instant with my email enquiry and pointed me in the right direction with an instant email reply.
Chrissy was extremely helpful with my enquiry. I am very happy with Chrissy as being part of the support team.

FANZ Distributors
Australia
9 months using the app
DSers replied April 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 2, 2023

The support team is very quick and efficient. Importantly, it's free

SBETIFY
United Kingdom
About 1 year using the app
DSers replied May 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2023

Absolutely GREAT customer service!!!! I highly recommend using this service for all your drop shipping needs.

8th Ave Jewelry
United States
About 1 year using the app
DSers replied January 8, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2023

Amity was really helpful and assisted me solving a problem regarding the order procession between Shopify and Dsers.
Thanks again!
Laszlo Timar

Bertshop
Hungary
About 1 year using the app
DSers replied August 31, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 23, 2024

Cynthia in support was awesome. A veritable oracle of helpful knowledge.

Flogging a Dead Horse
United Kingdom
About 1 year using the app
DSers replied January 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 10, 2023

Ótimo APP, precisei de ajuda pelo chat e a atendente Isla me ajudou muitoooo, foi atenciosa e paciente.
Parabéns pelo seu atendimento, continue sempre assim.

Flor de Sal Paula Store
Brazil
About 1 year using the app
DSers replied August 13, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team