Reviews (31,359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

June 7, 2024

Amazing service from Neva.
Prompt response, Understood my issue and solved it in an instant!

Olympus Cart
United Arab Emirates
2 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 23, 2021

Meena foi sensacional no suporte. Suporte impecável! Me ajudou até o fim a resolver um problema, de forma eficiente e ágil.

Ao Hommem
Brazil
About 1 year using the app
DSers replied September 23, 2021

Hi Ao Hommem,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2024

Talked with "Vivian" and he helped me with syncing DSers and Aliexpress very fast. he was friendly and great to talk to

MeGlede
Norway
About 2 months using the app
DSers replied June 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2023

Muito bom, ótimo atendimento e sistema automatizado.

Shauna
Brazil
About 1 year using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 10, 2021

very good app and great help from "Catherine she was very clear when she showed me many informations

The Egyptian Cotton
United Kingdom
About 1 year using the app
DSers replied August 11, 2021

Hi The Egyptian Cotton,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 7, 2023

Atendente Jessica, me ajudou rapidamente, otima ! Resolveu meu problemaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Minas Tudo
Brazil
About 1 year using the app
DSers replied February 7, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 23, 2021

j'ai contacter desers pour un problème de commande dur Ali express et Stéphanie à mis tout en oeuvre avec attention et réelle professionnalisme pour résoudre mon problème le plus rapidement possible. Très satisfait

GOODIESKITCH
France
About 1 year using the app
DSers replied August 23, 2021

Hi GOODIESKITCH,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 19, 2022

I have trouble uploading many variants but Lena is a great support and helps me solve the problem by splitting the product, thanks :)

Maimoco
Singapore
About 1 year using the app
DSers replied September 19, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 5, 2022

Atendimento rápido e preciso da Lena, reportei o problema e foi solucionado de forma clara e objetiva

cettine
Brazil
About 1 year using the app
DSers replied October 7, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 2, 2021

Catherine was very nice and works very fast ! Answered all my questions. Provided great suppliers for my drop shipping store. Great work!

Dots Clothing Store
United States
About 1 year using the app
DSers replied July 4, 2021

Hi Dots Clothing Store,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team