Reviews (31,537)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

December 29, 2021

Colins was very helpful and patient, as I was guided step by step to fix my problem, highly recommend it!

Autostyleco
Australia
Over 1 year using the app
DSers replied December 29, 2021

Hi Autostyleco,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 11, 2019

The customer service is great ! They adviced me when I mishandled and I fixed the problem in a couple of minutes. don't hesitate to use it !

Lily Wright
France
Over 1 year using the app
December 14, 2021

lovely App and great features and the best is the support 24/7 , also it has tracking feature and automated , thank you guys

UKGate
United Kingdom
Over 1 year using the app
DSers replied December 14, 2021

Hi UKGate,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

December 28, 2022

I love the customer support, very attentive, patient, and helpful. Thank you so much for the great app.

ONLYZ3AL
Canada
Over 1 year using the app
DSers replied December 28, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 7, 2021

The app is great and so is the support!
I had a little problem and Krystal treated me very well, she was very patient and helped me at all times. I just have to thank you! =)

Freistore
Brazil
Over 1 year using the app
DSers replied September 7, 2021

Hi Freistore,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

February 17, 2021

DSer's the best. Fast order fufillment with shipping option selection, bogo functionality & automatic tracking # updates to orders. This app makes Shopify how awesome it is. The supports always amazing, I have had 10+ questions & they always answer quickly & effectively, truly caring & helpful team. <3 Meena just helped me fix something major & am finally giving a review I should have given a year ago. :)

Techelus
United States
Over 1 year using the app
DSers replied February 17, 2021

Hi Techelus,

We are incredibly grateful that you took the time out to leave us a 5-Star review of our features and customer service. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 14, 2024

La applicazione è ottima, il servizio clienti mi ha aiutato a la perfezione, vi ringrazio

mysmartintelligent.it
Italy
17 days using the app
DSers replied May 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 14, 2021

Aside from how great the app is. Their support team is what makes DSers a 5-star app. They always have a solution and a shoutout goes to Jessica!

Ashton Mavis
United Kingdom
Over 1 year using the app
DSers replied May 18, 2021

Hi Ashton Mavis,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

May 19, 2021

No matter what time of day, DSERS support via facebook messenger works flawlessly and, most importantly, quickly. Problem was solved quickly.

hellotrend24
Austria
Over 1 year using the app
DSers replied May 19, 2021

Hi hellotrend24,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers and enjoy our customer service. We strive to provide our users with high-quality service to help you in every way we can. Please feel free to contact us if them need more help. Happy dropshipping with DSers!

DSers Team

January 17, 2022

The tool is fantastic.... The support is amazing! Thank you so much Dsers! Always when I have issues... the support help quickly!

Belissima
Brazil
Over 1 year using the app
DSers replied January 17, 2022

Hi Belissima,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team