Reviews (31,274)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

June 22, 2023

The customer service is truly exceptional, offering effortless communication and a user-friendly experience. I highly recommend it.

trendyos.com
United Arab Emirates
About 1 year using the app
DSers replied June 27, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited August 9, 2023

Très bon service. La personne est à l'écoute et a compris parfaitement mes 3 demandes. Pour chacune d'entre elles , le conseiller DSERS a trouvé une solution. Un grand bravo. le temps d'attente était de zéro seconde, la personne a répondu tout de suite au chat en ligne. Une grand merci et belle journée.

bebes et enfants
Switzerland
About 1 year using the app
DSers replied July 21, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 25, 2021

Obrigado pelo atendimento Jessica!! ;) atenciosa e não deixou o tempo passar para resolver! gratidão linda!

temdetudu
Brazil
About 1 year using the app
DSers replied October 25, 2021

Hi temdetudu,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 30, 2023

Sylvia was incredibly quick to resolve my problem, she was very polite and friendly, Dsers is certainly lucky to have collaborators like her!

Nexxus Store
Brazil
About 1 year using the app
DSers replied November 1, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2022

Tiffany quickly solved my issue, she is really a great help and saved my day! Thank you so much friend!

Flash Discount UK
United Arab Emirates
About 1 year using the app
DSers replied October 7, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 23, 2023

Via was very helpful and patient. Really recommend Dser.

ibomu
Canada
About 1 year using the app
DSers replied September 25, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 12, 2023

Today i contacted the dsers support team trough messangers because i had a problem regarding a order. I was lucky enough to talk with Neva! My problem was solved in no time. Knowing that people like Neva are here to help gives me confidence and reassure to continue working with them. Thank you again Neva, great and quick support and very kind too, you were able to understand my problem and solve it instantly!

ToysRanch
Italy
About 1 year using the app
DSers replied June 12, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 30, 2022

Estou extremamente satisfeito com a agilidade e eficiência do atendimento da Mia! Excelente profissional!!!!!

HONRAIS
Brazil
About 1 year using the app
DSers replied July 31, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 3, 2023

Excellent customer service! Instantly connected to a REAL human to resolve issues promptly. Well done Dsers team!

KooKooBay
New Zealand
About 1 year using the app
DSers replied August 6, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 13, 2021

de manière générale cette application est top mais le support client, plus precisément Jéssica m'a été d'une grande aide et très réactive

le confort des chats
France
About 1 year using the app
DSers replied April 13, 2021

Hi le confort des chats,

We are really glad that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team