Reviews (31,277)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

February 19, 2024

I contacted Dsers support with a problem, and the experience and response was so amazing, thank you Vivian you help me a lot

SelectPink
Brazil
About 1 year using the app
DSers replied February 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 2, 2023

The support team is very quick and efficient. Importantly, it's free

SBETIFY
United Kingdom
About 1 year using the app
DSers replied May 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2023

Absolutely GREAT customer service!!!! I highly recommend using this service for all your drop shipping needs.

8th Ave Jewelry
United States
About 1 year using the app
DSers replied January 8, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2023

Amity was really helpful and assisted me solving a problem regarding the order procession between Shopify and Dsers.
Thanks again!
Laszlo Timar

Bertshop
Hungary
About 1 year using the app
DSers replied August 31, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 23, 2024

Cynthia in support was awesome. A veritable oracle of helpful knowledge.

Flogging a Dead Horse
United Kingdom
About 1 year using the app
DSers replied January 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 10, 2023

Ótimo APP, precisei de ajuda pelo chat e a atendente Isla me ajudou muitoooo, foi atenciosa e paciente.
Parabéns pelo seu atendimento, continue sempre assim.

Flor de Sal Paula Store
Brazil
About 1 year using the app
DSers replied August 13, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2021

I like Dsers a lot, support is very quick and they dispelled my doubts very quickly. Thank you a lot.

Portable Baby Store
United States
About 1 year using the app
DSers replied December 28, 2021

Hi Portable Baby Store,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

December 14, 2023

The customer support agent Irene was super responsive and helpful and fixed my problem for me straight away!

Celtic Lumens
Ireland
About 1 year using the app
DSers replied December 17, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 20, 2021

Lena was really helpful with the customer service. Thank you for the good work. Lena got into my problem and solved it really fast.

BodyForm-x
France
About 1 year using the app
DSers replied October 21, 2021

Hi BodyForm-x,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 12, 2024

Isla thank you for your help. Great service.

Bumblebrats | Premium Baby, Kids & Maternity Products
Australia
5 months using the app
DSers replied May 13, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team