Reviews (31,359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

July 2, 2021

Catherine was very nice and works very fast ! Answered all my questions. Provided great suppliers for my drop shipping store. Great work!

Dots Clothing Store
United States
About 1 year using the app
DSers replied July 4, 2021

Hi Dots Clothing Store,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 19, 2022

I have trouble uploading many variants but Lena is a great support and helps me solve the problem by splitting the product, thanks :)

Maimoco
Singapore
About 1 year using the app
DSers replied September 19, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 5, 2022

Atendimento rápido e preciso da Lena, reportei o problema e foi solucionado de forma clara e objetiva

cettine
Brazil
About 1 year using the app
DSers replied October 7, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 11, 2024

So I was completely lost with processing orders and apps being synced and with a simple and quick online chat session it was all corrected, synced, and thoroughly explained. So incredibly helpful!!!! I hate auto chat bots which is what expected and that wasn't the case at all. I wish I knew who helped me so I could send a thank you gift!

Haute Housewife & Hostess
United States
10 months using the app
DSers replied April 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 19, 2024

I contacted Dsers support with a problem, and the experience and response was so amazing, thank you Vivian you help me a lot

SelectPink
Brazil
About 1 year using the app
DSers replied February 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2021

Atendimento muito rápido e perfeito, muito satisfeito com o atendimento da Bruna, resolveu meu problema.

4patasfunny
Brazil
About 1 year using the app
DSers replied October 24, 2021

Hi 4patasfunny,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 9, 2024

Celia answered all of my questions, great customer service. Really appreciate the help!!

Paws Elite
Canada
About 2 months using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 28, 2024

I am grateful that Blanca was the one assigned to assist me with my issue. She demonstrated exceptional kindness and patience in promptly resolving my concern. I appreciate her assistance. It was really nice to talk with her.

Modern Comfort
United States
8 months using the app
DSers replied April 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 6, 2020

Great app, very useful for the store...Super practical, easy to use and I recommend it to everyone.

Noix Inova
Brazil
About 1 year using the app
May 28, 2020

top very good app it's really improving our business and the new version will bring more flexibility. the support is amazing

RelaxCou.fr
France
About 1 year using the app
DSers replied May 28, 2020

Hi dear team! Thank you so much for your review. We are glad to know that you like the new version and think it's more flexible to use. We support team will try our best to bring you good service when you need. Please feel free to contact. Happy dropshipping with Shopify and DSers.